App Icon
WHF Smart Tagsopen-link
3.2 | 85 reviews
Automatically tag products, orders & customers, the smart way!

WHF Smart Tags Reviews

What people think about this app?

Filter reviews by

Overall rating

5

51

4

1

3

4

2

6

1

24

Top Locations

United States

(35)

United Kingdom

(16)

Australia

(13)

Canada

(3)

Singapore

(2)

Other

(17)

Time Spent Using App

Less than 3 days

(2)

Less than 7 days

(5)

Less than 14 days

(8)

Less than 28 days

(8)

Other

(62)

86 Reviews

Sort by

Create Date
Full Reviews
  • Location: Australia
    No response from support - I have exceeded their tagging limits and there are no other plans to select so my store is not functioning correctly. I need a response to my email so that I can fix the error "Current plan limits exceeded"
    WHF Smart Tags replied
  • Location: United States - About 4 years using the app
    I don't think this company actually exists anymore. Used to be able to get a response from them when things go wrong (which happens a lot), but they literally just don't respond now. Guessing someone set this up at some point and is not off doing other things. Buyer beware!
    WHF Smart Tags replied
  • Location: United Kingdom - Over 2 years using the app
    No reply from support in 8 days. The app does what it is supposed to, but help is nonexistent. I will update if I hear back from them.
    WHF Smart Tags replied
  • Location: United States - Over 2 years using the app
    I literally never leave reviews but the customer support for this app is horrific. I reached my limit on the current plan and I've been trying tp upgrade my plan for months and months now with absolutely no response from the team
    WHF Smart Tags replied
  • Location: United States - 23 days using the app
    I emailed and live chatted more than a handful of times for support and didn't get a single response. Couldn't get app to work. :(
    WHF Smart Tags replied
  • Location: United States - 21 days using the app
    This app does what it says it is going to do and we have seen it to work flawlessly thus far. We use it to tag products automatically and it has been going strong with its real-time tagging for a month with no hiccups. Hopefully it will continue but so far it has proven to be a great app for a small business.
    WHF Smart Tags replied
  • Location: Czechia - Over 2 years using the app
    We were on basic plan and it worked nice. Our order numbers jumped more than 1000+ for one of our store and it stopped working immediately. No intimation that the plan needs upgrading. We upgraded the plan but it would go and tag all the historical orders (though they were already tagged) which means we hit the 5000+ orders number in a month immediately. Now it stops working again. Its frustrating experience to tag each and every incoming order manually even when you paid for a service to do exactly that.
    WHF Smart Tags replied
  • Location: Australia - Almost 3 years using the app
    Like others have said, support used to be good but now I can't get a reply. It has been working well but I can't get help with upgrading my plan. Shame.
    WHF Smart Tags replied
  • Location: Australia - Over 1 year
    Even without support, this app is one of the best around for any kind of tagging (products/customers/orders). Just need a bit of setup and works perfectly.
    WHF Smart Tags replied
  • Location: Australia - Over 1 year using the app
    Excellent app once you have figured out how the Smart tagging works. Really similar to Smart Collection (collections natively in Shopify)
    WHF Smart Tags replied