All Shopify App Store reviews created on 2024-11-04
- Little Dreamers ClubDeletedFrom app: PayWhirl SubscriptionsLocation: United States - 8 months using the appPayWhirl’s customer support has been outstanding—Chris, Lincoln, Ryan, and Sergey have provided exceptional assistance whenever we need it. Thanks to their app's affordability, we’ve introduced upsells for additional products at checkout, enhancing our customer experience and boosting sales."
- ElternsinnDeletedFrom app: Ali Reviews: Kudosi ReviewsLocation: Germany - About 2 hours using the appBest Review App I ever had! I just wanted to change a minor detail on my product page but it was not possible with the normal setting. So I tried the live chat. My problem got solved in about 5 minutes.
- BiokittyDeletedFrom app: Subscription PlusLocation: United Kingdom - 6 months using the appAnalytics are inaccurate & very confusing.
- From app: UpPromote Affiliate MarketingLocation: United States - Almost 4 years using the appIt's been very helpful for me. They respond quickly and I feel greatly supported while using their products. The help pages are useful too, plenty of screenshots that guide me through the process, which I need. Much better than just text/video format.
- JML Henderson LtdDeletedFrom app: SA Request a Quote, Hide PriceLocation: United Kingdom - Over 1 year using the appExcellent app! I encountered a few issues initially, but their support team is outstanding (especially Hayley) —extremely helpful and resolved everything within an hour. Highly recommend!
- The BratSixx EmporiumDeletedFrom app: Printify: Print on DemandLocation: United States - 5 months using the appSuper Cool so many possibilities. I created my first T-shirt with A.I. and saw where there was a ton of tools and graphics to work with! Brilliant. Thank You. ✨️ love, BratSixx Emporium
- FuzzballDeletedFrom app: Recharge SubscriptionsLocation: United Kingdom - Over 2 years using the appGreat app, but terrible customer service. Once you’re using it it’s almost impossible to get any help or meaningful communication. Paying money for it but can’t get any help setting anything up.
- MIXOLOGIEDeletedFrom app: FBP | Fast Bundle ProductLocation: United States - 3 months using the appThe app that solved my bundling problems! I tried several other bundle apps before discovering Fast Bundle. It was easy to use, and the customer service is TOP NOTCH! When I ran into an issue, they fixed it in a matter of minutes. Super happy with this app!
- From app: Shiprocket PromiseLocation: India - 2 months using the appInitially we faced some technically glitches but shiprocket technical team was proactive in addressing our issues and resolving . Its a good app, very helpful
- From app: ClickShip | Shipping PlatformLocation: Canada - 5 months using the appClickShip seems like it is still in the infancy stages at least where any claims are involved. We had an e-bike ship to a customer and show up as if it had flown from across the globe. The box was completely mangled and attempted to have been taped back together but the damage had already been done by that time. The main problem is, ClickShip's "insurance coverage" they claim to have has still been "assessing the claim" 4 months later. We have seen zero coverage paid to us as of yet and it is just a back and forth game they have been playing with us. This is not something that would ever occur when dealing directly with the courier companies themselves ie. UPS, Canpar, etc. Also, as noted by other users, Clickship will auto-bill your credit card on file for overages (most of which we noticed had outlandish adjusted dimensions and weights). They do email you an adjustment invoice, but it is not noted as such and easily missed in order to dispute. Another issue that is not dealt with in any sort of organized fashion. We are still waiting to see if ClickShip will prove us wrong but hasn't happened yet and we had to put a hold on this service. Update as of Nov 4/24: Clickship who operates under "Freightcom" has recognized on several occasions that they have received the compensation from the carrier due to us for the damges to our product however now are also waiting on "funds from their own Insurance" before they can release our monies owing to our company. Please let me know how much longer you expect this to entail Clickship?