All Shopify App Store reviews by Mentionables from United States

  • Mentionables
    2024-02-02

    From app: Snowball: Affiliate Marketing
    Location: United States - About 2 months using the app
    We have had a great experience during the onboarding process. They have helped us every step of the way. They can hop on a quick call if needed! And love that we communicate via slack!

  • Mentionables
    2023-11-29

    From app: ShareASale
    Location: United States - Over 1 year using the app
    I'm not one to ever write a negative review and can usually resolve issues easily but the customer service with shareasale is the most unresponsive and worst I have ever dealt with as a business owner. We've tried to get help with an urgent issue for over two weeks now (which should have a simple solution) and their team doesn't address and resolve the issue and won't hop on a 10 min call to solve it together. I have emailed, called and submitted tickets and nothing. I asked them to help escalate the issue but the two responses I have gotten from Maxine and Stephan have gotten us nowhere. Super disappointed in our experience so far and unfortunately since they won't help solve the problem we will likely be switching affiliate programs. If you're looking for an affiliate program with support, this is not the one to go with.

  • Mentionables
    2020-07-30

    From app: Swym Wishlist Plus
    Location: United States - Over 4 years using the app
    I've had to reach out several times for assistance in making the button appear right and they are always super helpful!

  • Mentionables
    2018-12-17

    From app: Stamped Product Reviews & UGC
    Location: United States - Over 5 years using the app
    I use this app to collect reviews on my products and it's been fantastic. It's easy to use and the customer service is phenomenal. They are always so responsive when I have questions and willing to help. Would definitely recommend!