All Shopify App Store reviews by Nature Provides from United Kingdom

  • Nature Provides
    2025-03-07

    Location: United Kingdom - 5 months using the app
    I have tried many chat box apps and deleted them all as they were an embarrassment. The way they chatted with customers, giving false information and generally being useless. Not this one! It's amazing. Trained it on our website, our FAQs, all our articles and interactions on HubSpot over the past few years. It absorbed the lot. I tested it quite lot by trying to trick it into being a standard GPT, asking it to tell jokes, tried to trap it into giving false answers (and potentially dangerous answers - we sell supplements) and it didn't fall for any of it. Installed it, within an hour it had already sold a product to a customer who would have likely just left. We removed our human-operated chat box years ago, as it was just too time-consuming. Imagine all the sales we would have lost - we're not losing those sales anymore! : )
  • Nature Provides
    2024-02-15

    Location: United Kingdom - 1 day using the app
    Much better than our previous app and was supported throughout to make it native to our shop. A couple of errors were ironed out straight away and we're up and running. Highly recommend Sid and his team.
  • Nature Provides
    2023-11-03

    Location: United Kingdom - 7 months using the app
    The support from Zydrunas was nothing short out outstanding. Gosh I wish every app producer was this responsive with their customers. Definitely went over and above and I'm really grateful for that.
  • Nature Provides
    2023-07-13

    Location: United Kingdom - Almost 2 years using the app
    Great support by Muhammad who effectively installed it and customised it for us - now let's see if we get the subs in.
  • Nature Provides
    2023-07-10

    Location: United Kingdom - 15 minutes using the app
    Just installed, very fast support from Sam. Let's see how the app works for us. If we can get a few sales when we're back in stock we will have paid back the price we paid for the subs.
  • Nature Provides
    2023-01-09

    Location: United Kingdom - About 2 years using the app
    Great app and very fast support. Had trouble finding a section that required translation and issue was replied to and sorted within literally minutes - thanks guys!
  • Nature Provides
    2022-11-28

    Location: United Kingdom - 4 days using the app
    Very cool app. Added a BFS to our shop in under an hour, looked great, worked well. The only thing I don't understand is why this app charges monthly and yet it's for one weekend every year. There's just no point in paying for it for a year to use it once. I'll be canceling and re-installing next year. This means the devs don't get paid (which they should as it's a great app). They should charge a one-off fee which I would happily pay.
  • Nature Provides
    2022-10-31

    Location: United Kingdom - 8 minutes using the app
    This app is listed as being free. It's not. I don't mind paying for apps, I pay for many of them. But underhanded, sly behaviour like this is not something I can abide by.
  • Nature Provides
    2022-08-18

    Location: United Kingdom - About 1 year using the app
    The Speed Up worked - and it was free. Thanks Jasmine. Not sure about the main service as we're trying to get away from paying for monthly services, as they really do add up. If there's a one-off charge to do the work, we would be interested.
  • Nature Provides
    2020-02-14

    Location: United Kingdom - Over 2 years using the app
    I haven't written any app reviews as I haven;'t feel like any deserved the praise or the derision.