App Info
Pricing
Reviews (123)
Polar Analytics Reviews
What people think about this app?Polar Analytics is a highly-rated business intelligence platform that empowers users to centralize and analyze data, enabling informed decision-making and eliminating manual reporting tasks. Customers appreciate its user-friendly interface, powerful reporting capabilities, and technical support, which has helped them save time, gain insights, and grow their businesses. The app offers a pre-loaded library of metrics, customizable reports, and integrations with various data sources, making it stand out in the market. The negative reviews primarily mention technical issues and occasional delays in support responses, which are areas for improvement. Overall, the positive reviews suggest that Polar Analytics is a valuable tool for businesses seeking to enhance their data analysis and reporting processes.
Pros
- Comprehensive data centralization: Unifies data from multiple sources into a single, accessible platform.
- Simplified report generation: Offers a library of preconfigured metrics and customizable reports, eliminating manual data compilation and analysis.
- Enhanced data visualization: Provides robust data visualization capabilities, making complex data relationships easily understandable.
- Expert support: Offers readily available and knowledgeable support, ensuring seamless implementation and efficient problem-solving.
Cons
- Poor onboarding experience: requires email verification with potential delivery issues.
- Lack of responsiveness from support team: extended waiting time for agent assistance.
- Limited trial options: requires a sales call before evaluating the app's functionality.
Filter reviews by
126 Reviews
Sort by
Create Date
Full Reviews
- Location: Belgium - 3 months using the appPolar Analytics is a great tool, especially for Shopify based e-commerce platforms. We had a smooth onboarding and started to get meaningful insights in our ecommerce data from the very beginning. The wide variety of functionalities and features gives us the opportunity to do a much deeper analysis of our data and helps us to optimize our channels and campaigns. The team is pretty responsive and offers great support.
- Location: AustraliaApp is handy and good to have an overview of all marketing spend in one place, although this is achievable in more cost effective ways Polar does make it easy.
- Location: United States - Almost 2 years using the appPolar Analytics is an essential tool for any Shopify-based operation. It delivers robust insights that give us a clear view of our performance and help us identify opportunities for growth. The user interface is incredibly intuitive, and their support team is top-notch—always quick to respond and eager to provide practical solutions. Highly recommended for anyone looking to take their eCommerce business to new heights!
- Location: Germany - 2 months using the appPolar Analytics is an absolute must-have for any Shopify store. The platform provides powerful insights that help us make better decisions and grow our business. The interface is user-friendly, and the support team is outstanding – quick, helpful, and always going the extra mile. Highly recommended for anyone serious about scaling their eCommerce operations!
- Location: Denmark - 3 months using the appWe needed a new approach for our internal dashboards. Our previous setup relied entirely on Google Sheets, which, while fully tailored to our needs, was too slow, labor-intensive, and didn’t scale well. Then we tried Polar—and within weeks, it won us over. It offered exactly the capabilities we’d been searching for. Plus, the team listens closely to user feedback. Max has been incredible! He’s always quick to respond, genuinely attentive, and goes above and beyond to make sure every issue is fully resolved. Whether it’s a simple question or a more complex problem, Max approaches everything with patience and expertise. It’s clear he’s dedicated to making our experience with the software seamless. We couldn’t ask for better support—thanks, Max! High-quality software and a team that truly cares.
- Location: United States - 6 minutes using the appbefore you can try - it requires a sales call.
- Location: Australia - 12 days using the appTerrible support/customer service. Was assigned Parker as my support agent and the dude just leaves me on read and never responds
- Location: United States - About 2 months using the appWe switched from a competitive platform to Polar and couldn't be happier. The ability to see (and trust!) our data at a high level gives us peace of mind and direction in carrying out our marketing strategy. Polar's team is friendly, accessible, and helpful. Working with a team that cares about their product as much as we do is refreshing.
- Location: United Kingdom - 5 months using the appExcellent app that offers really great insights. The level of support you get from the polar team is outstanding, really willing to help, teach and go the extra mile. Very valuable asset to our business.
- Location: South Korea - 4 months using the appIt is the best tool for retrieving and analyzing Shopify data. With the dedicated support of the Polar team members, the onboarding process is made easy. Reduce the time spent on repetitive tasks and gain more insights.