Reviews Intelligence
Track review velocity, deletion patterns, and customer sentiment across the Shopify App Store.
Category
KPI Snapshot
Core review-engagement metrics for the selected range.
Active Reviews
24,490
11%vs last period
Deleted Reviews
25,408
0.2%vs last period
Negative Review Rate
3.5%
6.1%vs last period
Overall rating ratio: 1-2 stars
Avg Time to Review
292 days
1.0%vs last period
Average experience time
Review Trends
Active, deleted, and archived reviews over the selected period
Country Satisfaction
Top 10 countries by review volume - bars stack ratings 51
Time-to-Review Distribution
Reviews bucketed by time customer spent using the app before reviewing
Category Satisfaction
Top 10 categories by review volume - bars stack ratings 51
Global Review Feed
Track every individual review — filter by status, search by app or content.
| Status | App / Rating | Review Content & Info | Time Elapsed | Event Date |
|---|---|---|---|---|
| No reviews found for the current filters. | ||||