All Shopify App Store reviews created on 2023-10-16

  • SkorzieDeleted
    2023-10-16

    Location: United States - Over 1 year using the app
    We've been using the App for about 9 months. It meets our needs and I look forward to more features in the future. Support has been excellent.
    2023-10-16

    Location: Slovenia - Over 5 years using the app
    This app is awesome! Customers' service is even absolutely great. Using it on all my shops! Great job guys!
    2023-10-16

    Location: United States - Over 5 years using the app
    So ive been using this app since 2018 and it used to be very good with great support, but i believe it was sold to a different devolper or their support has gone down the drain.
  • to blossomDeleted
    2023-10-16

    Location: Japan - Over 3 years using the app
    ShopiifyのデフォルトにもIndexというチャットツールが付いているのですが、体感上はこのアプリに課金するだけの価値はある印象です。 比較してレビューします。 - Inboxでは、チャット中の未送信テキストが見えないが、Tidioでは見える - Inboxでは、チャット中のお客様が見ているページが見えないが、Tidioでは見える(お客様の言葉が足りないときに、商品ページを見ると分かりやすい) - Inboxでは、複数サイトの切り替えが非常に面倒だが、Tidioはそうでもなさそう(試してはいない) - Inboxでは、Botの自動応答フローが非常に簡易だが、Tidioはかなりきめ細かくスムーズな会話の流れが作れる
    2023-10-16

    Location: United States - About 3 years using the app
    [10/16] The app was great but the problem with the way shopify apps work, when they stop they break everything. This app has been down multiple times in the last few months and when it goes down, no one can use the site. Causing us to miss out in untold revenue.
    2023-10-16

    Location: Australia - About 1 year using the app
    Support is exceptional with this app. They have helped me multiple times in customising the bundles on our Shopify store. We have found that the bundles increase our conversions.
  • BamboofeetDeleted
    2023-10-16

    Location: United Kingdom - 9 months using the app
    Have recently installed the app and had to contact customer support for a bit of help as I didn't understand something. Anna reached out and was very helpful. She explained everything to me in a very simplified way and has kept in constant touch. The app looks very good on our store and we had an order created through it on the second day. Outstanding customer support!
  • Buchi FlowDeleted
    2023-10-16

    Location: Dominican Republic - About 1 month using the app
    The only really bad thing about this application is that most of its products do not allow you to purchase multiple units. There are specific products that, due to their size or duration of use, should be offered in several lots. It is convenient for the producer and the consumer. They should review their products.
    2023-10-16

    Location: New Zealand - 5 months using the app
    I had previously given this app a 1-star rating as I had so many problems with the setup. I have upgraded to a 3-star as after some time I did eventually get some assistance and was able to resolve most of the issues, but it was still a difficult and costly app to use. I have since transferred to B2B ordering and would highly recommend checking out this alternative, it is cheaper, easier to set up, help desk is very responsive and fast, was a completely different experience to using this app and my wholesale orders are just rolling in its great.
  • Cozi MillsDeleted
    2023-10-16

    Location: United States - 17 days using the app
    this app has been nothing but problems ever since I installed it. Your customer service leaves alot to be desired. I like speaking with a real representative and all I get is information for everything but what my issues are. Thanks alot.