All Shopify App Store reviews created on 2024-12-24
- Lux Yard and HomesDeletedFrom app: DropInBlog All‑in‑One Blog AppLocation: United States - 7 months using the appAmazing response rate by the team who genuinely want to help you through the issues that you are facing. They always go above and beyond and provide helpful tutorials in adding certain features which makes the app really easy to use. The app itself, is one of the best apps I've ever come across. It has all the updated features and amazing look and feel to blog articles. A little expensive, but worth every penny. Highly would recommend!
- From app: EPROLO‑Dropshipping & BrandingLocation: Germany - 4 months using the appEprolo is the worst dropshipping agency I've ever worked with and I strongly advise against even considering working with them. Here are the biggest problems I've experienced: Unreliable delivery times: Promised delivery times are completely unrealistic. Even if you pay extra for faster shipping, orders regularly arrive much later than stated. Customers are frustrated and this has a direct impact on your business. Lies and incompetence: The support agents, especially Evelyn, are the epitome of unprofessionalism. One day you are told that a problem is solved, the next day everything is different again. You are obviously being lied to just to keep you quiet. No responsibility for mistakes: If Eprolo makes a mistake - be it with the order, the product, shipping or communication - they take no responsibility whatsoever. Refunds? Not a chance! Instead, you are fobbed off with empty promises. Poor product quality: The products delivered are often of inferior quality. This destroys customers' trust in your business and not only costs you money in the long term, but also your reputation. Incorrect tracking information: The tracking numbers provided often don't work or show incorrect information. Customers are constantly asking where their order is and you can't provide a reasonable answer. No transparency: From costs to delivery times, Eprolo is a mess. They don't keep their promises and leave you in the dark about what's really going on. Poor communication: Customer service is extremely difficult to reach. When you finally reach someone, you feel like you're talking to a wall. No real solution, just standard phrases. If you are looking for a dropshipping agency that is reliable, honest and professional, then Eprolo is the worst choice you can make. Your business deserves a partner that keeps its promises - and that's definitely not Eprolo!
- From app: TikTokLocation: United States - 19 days using the appEASY SETUP Nice and simple
- From app: Essential Announcement BarLocation: India - About 2 months using the appReally goated app. Help their customers really well. I think it's the best announcement bar app in the store. Edit : I am reviewing again coz this app is really out of my expecattaions and their support team is the best i think . "Matas" is really great guy . solved my problem about the announcement bar not visible in litteral 5-10 mins
- From app: VanChat AI Chatbot & Live ChatLocation: Italy - 24 days using the appLiterally changed my store life. Guys, I swear, this Shopify app is a GAME CHANGER... basically, it’s a virtual assistant that answers customer questions and KNOWS EVERYTHING about your store and products. It’s essentially ChatGPT 4o responding to your customers, but using all the information you provide. You can set up Q&A and link the answers to specific products. For example, customers can ask to track their order in natural language, and the assistant understands it needs to give them the tracking link (pulled directly from Shopify). And if customers have issues after their purchase, they can write to your assistant in natural language via the website chat. The assistant sends them a form to fill out with their email, phone number, and the issue. IN SHORT: It handles 99% of customer issues, so you only have to deal with the 1% of cases, like shipment problems.
- From app: Moose: Live Chat FAQ WhatsappLocation: Germany - 9 days using the appSuper perfert Service, Very good ... Perfect again
- From app: Verifast AI Chatbot +Sales BotLocation: India - 6 months using the appAmazing App! Verifast AI Chatbot is essential for our store, handling queries on health concerns, product usage, and dosages effortlessly. Their seamless Salesforce integration ensures pushing key details like number, concern, and age directly to our CRM. The agile support team is a fantastic bonus!
- From app: QuickShipper Delivery ManagerLocation: BulgariaGreat app and great support team. Always fast with solving any issues that arise.
- From app: Infinite Google ReviewsLocation: India - 10 minutes using the appExtremely Happy with the support. I was impressed by the knowledge and expertise of Laiba. Thanks
- From app: Duo: Post‑Purchase CashbackLocation: IndiaApp didn't work, support not available