Moose: AI Chatbot & Live Chat
Automate 24/7 customer support. AI handles live chat & FAQs
Developed by VegaHub Technology Inc.
App Overview
MooseDesk is a comprehensive customer support solution designed specifically for Shopify merchants. It seamlessly integrates live chat, email, and social media channels like WhatsApp, Messenger, and Instagram into one unified platform. With features such as multilingual AI-powered translation, an easy-to-use FAQ builder, order tracking, and a mobile app for on-the-go service, MooseDesk enhances customer engagement and streamlines support operations. By centralizing communications and offering self-service tools, it empowers businesses to deliver efficient, personalized service across all touchpoints.
Pros
- Easy to use interface: Simple and intuitive dashboard for quick setup and seamless integration.
- Multi-channel support: Live chat, email, and social media channels all in one place.
- Self-service features: FAQ pages, FAQ in widget, and Order Tracking to reduce workload and satisfy customers.
- Exceptional customer support: Responsive and knowledgeable team that goes above and beyond to assist users.
Cons
- Limited features: features that require payment to use.
- Slow response times: delays in customer support and technical issues.
- Glitches and bugs: technical problems that hinder app functionality.
- Poor user interface design: difficulty navigating and using the app effectively.
Screenshots
Get instant 24/7 support with our AI chatbot. Delight customers and Automate support effortlessly
Our AI Chatbot learns your store to give customers accurate answers, fast. Train your Chatbot instantly with your Q&A, products, and FAQs. This smart chatbot automation provides immediate customer support when customers need it. When a human touch is needed, seamlessly hand off to live chat. Unify all conversations from email, social media, and chat into one smart helpdesk inbox. Empower customers with a multilingual self-service FAQ and order tracking. It's a complete support automation.
Key Features
- AI Learning: Train your bot with Q&A, FAQs, and synced Shopify products
- 24/7 Automation: Instant replies, smart product suggestion, and handoff triggers
- Omnichannel: Centralize ticket, live chat and Messenger & Instagram to Inbox
- Multilingual self-service: Track order & search FAQ, Social redirect buttons
- Product FAQs: Set unique FAQs per product to quickly answer customer questions
Moose: AI Chatbot & Live Chat FAQs
No. Moose: AI Chatbot & Live Chat pricing starts at N/A. For more details about Moose: AI Chatbot & Live Chat pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.