✨ Shopify App Market Report Q2 2026 is LIVE! Uncover hidden niches, algorithm shifts, and growth trends.

Moose AI Chatbot & Live Chat

5• 476 reviews

545

UNLIMITED AI chat: Customer support with livechat, inbox & FAQ

Developed by Vegahub Technology Inc.

About this app

Recognition

Launched

2023-08-22

Categories

Developer

Vegahub Technology Inc.

Tutorial

Privacy policy

FAQs

App Overview

MooseDesk is a comprehensive customer support solution designed specifically for Shopify merchants. It seamlessly integrates live chat, email, and social media channels like WhatsApp, Messenger, and Instagram into one unified platform. With features such as multilingual AI-powered translation, an easy-to-use FAQ builder, order tracking, and a mobile app for on-the-go service, MooseDesk enhances customer engagement and streamlines support operations. By centralizing communications and offering self-service tools, it empowers businesses to deliver efficient, personalized service across all touchpoints.

Pros

Easy to use interface: Simple and intuitive dashboard for quick setup and seamless integration.
Multi-channel support: Live chat, email, and social media channels all in one place.
Self-service features: FAQ pages, FAQ in widget, and Order Tracking to reduce workload and satisfy customers.
Exceptional customer support: Responsive and knowledgeable team that goes above and beyond to assist users.

Cons

Limited features: features that require payment to use.
Slow response times: delays in customer support and technical issues.
Glitches and bugs: technical problems that hinder app functionality.
Poor user interface design: difficulty navigating and using the app effectively.

Screenshots

1 / 9

AI Chatbot automatically responds to customer questions 24/7

Turn customer support into a growth engine with an AI chatbot that works while you sleep.

Files

Key Features

AI Learning: Build a smarter chatbot using your FAQs, Q&A, and products
24/7 automation: Automate routine support and route complex cases to agents
Omnichannel inbox: Manage chat, email, and social messages in one place
Self-service support: Let customers track orders and find answers instantly
Product FAQs: Manage product-specific FAQs displayed on each product page

Insights & Metrics

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Pin up to 3 metrics for quick access.

Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Moose AI Chatbot & Live Chat Shopify app.

Category Positions

Ranking of Moose AI Chatbot & Live Chat in best match categories of the Shopify App Store

Name	Position	Page

Support	21 / 32 2	1
FAQ	5 / 122	1
Chat	31 / 853 8	2 1

Insight

AI-driven summary of Moose AI Chatbot & Live Chat category positioning

The app demonstrates strong market dominance, successfully defending its elite Top 5 position at #5 in the FAQ sector.

Featured category

FAQ

3 categories analyzed

Position

#5

Defending

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

Hide Data

No data

There is no data to display for this chart.

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Moose AI Chatbot & Live Chat FAQs

No. Moose AI Chatbot & Live Chat pricing starts at N/A. For more details about Moose AI Chatbot & Live Chat pricing, check here.