All Shopify App Store reviews created on 2025-02-10

    2025-02-10

    From app: SamedayApp
    Location: Bulgaria - Almost 2 years using the app
    Update, 9 months after my initial review: the app hasn't changed a bit. Also, it is not compatible with Shopify's Checkout Extensibility and I can't upgrade my Checkout. So I have to choose should I keep using Sameday services or ditch them and upgrade the Checkout and keep my other apps working. The Shopify integration of Sameday shipping services is absolutely subpar. It should be re-written from the ground-up and taking into consideration the following: - fulfilment: should be done with one click, from within the order, not from the app. The app itself is just for general settings, not for order fulfilment - languages and markets customisations: Sameday is a regional player already, you are operating in few markets, also making cross-border shipments and the app settings should reflect this. Options for language settings, currency settings for COD are absolutely a must!!! I will not go into more details for each problem I have found by using the app for several months now as there are so many improvement to be done. In general, I hope that Sameday will allocate just a minor share of their overall huge investments to software and especially in this Shopify app, The way this integration works now is surely not user-friendly (and by user I mean the merchants) and not suitable for shops with more than couple of orders per day.
    2025-02-10

    Location: United States - 8 months using the app
    Aditi provided excellent support! She was responsive, knowledgeable, and went above and beyond to assist. Truly a pleasure to work with. Highly recommended!
    2025-02-10

    Location: Sri Lanka - 7 months using the app
    #highly i recommend this app# benefits *all in one SMS solution API and all SMS gateway install* *I recommend this app it is suitable for all categories* "Great app! Easy to set up and reliable, with fast message delivery and excellent customer support. Perfect for keeping customers updated effortlessly." Big thanks to the developer who designed this
    2025-02-10

    From app: Posti Shipping
    Location: Finland - 8 months using the app
    Hyvä korvaava sovellus Pakettikaupalle jos käyttää pääasiassa Postin palveluita. Kiitos!
    2025-02-10

    Location: Egypt - 4 months using the app
    Fast and free, excellent customer support
    2025-02-10

    Location: Brazil - Over 3 years using the app
    Fui super bem atendido!! Zico, o atendente foi super solicito e rápido!
  • Location: United States - 5 months using the app
    The absolute best customer service! quick responses and incredibly helpful.
    2025-02-10

    Location: United States - Over 3 years using the app
    I've been using the app for around 3 years now. The app works great and the developers communication is even better!
    2025-02-10

    Location: United States - About 1 year using the app
    Real Customer Service from a Real Person in Real Time. Wow!!
    2025-02-10

    Location: United States - 2 months using the app
    Update: I have received multiple harassing emails from this company demanding I take down my honest review. Rahul Pradeev (rahul@logbase.io) was the person that threatened me today. He said the following "If this matter is not resolved promptly, we will be left with no choice but to take further action against misleading and defamatory reviews. We urge you to reconsider your review and respond to us so that we can address any genuine concerns professionally. This will be our final attempt to reach out before proceeding with the necessary actions." Original TRUTHFUL REVIEW: I tried so hard to like this app. But at the end of the day, it just lacks critical features for a service based business. So I have to move on. I hate it but enough is enough.