All Shopify App Store reviews by Tuhi Stationery Ltd from New Zealand

  • Tuhi Stationery Ltd
    2024-02-03

    Location: New Zealand - 4 months using the app
    Excellent app, easy to install and use, captures very valuable information from customers at checkout to help improve store. Highly recommend.
  • Tuhi Stationery LtdDeleted
    2024-01-20

    Location: New Zealand - About 6 years using the app
    Currently have over 900 orders not writing back to shopify - seems to have a meltdown every Xmas with the volumes and breaks down. Every year for past 3 years someone in their team has manually updated my system so that the hundreds of orders show as fulfilled...but now no one knows how to do in Starshipit, so I am stuck myself working through 900 fulfilled orders from shopify that are showing as unfulfilled, individually checking each one has been delivered in starshipit - then marking as fulfilled in shopify - what everyone wants to do on a sunny sunday afternoon.
  • Tuhi Stationery Ltd
    2023-11-26

    Location: New Zealand - 11 months using the app
    Best reviews app for the value - great customer support, fast and efficient - not just send you to watch video links - actually fix problems. Excellent app
  • Tuhi Stationery LtdDeleted
    2023-10-16

    Location: New Zealand - 5 months using the app
    I had previously given this app a 1-star rating as I had so many problems with the setup. I have upgraded to a 3-star as after some time I did eventually get some assistance and was able to resolve most of the issues, but it was still a difficult and costly app to use. I have since transferred to B2B ordering and would highly recommend checking out this alternative, it is cheaper, easier to set up, help desk is very responsive and fast, was a completely different experience to using this app and my wholesale orders are just rolling in its great.
  • Tuhi Stationery Ltd
    2023-07-20

    Location: New Zealand - About 1 month using the app
    Who can I speak to about the billing? I have been charged $50.00 when I deleted the app within the 14 day trial as it was too difficult to use - can someone please contact me to get the charge removed from my shopify bill thanks.
  • Tuhi Stationery Ltd
    2023-06-14

    Location: New Zealand - 28 days using the app
    This app is TERRIBLE - $69.00 a month and nothing works, no one responds to you, absolute WORST app and WORST customer service Ive encountered on Shopify Apps store - FIND another app, avoid this one