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Zigpoll Customer Surveys

5452 reviews

Post-purchase & on-site surveys for attribution, NPS, & more

Developed by Argonautic Labs

About this app

Launched

2019-04-23

Privacy policy

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App Overview

Zigpoll is an intuitive survey tool designed to enhance customer engagement for Shopify stores. It allows you to create and deploy surveys effortlessly, without coding, in multiple languages to gather valuable insights. By integrating seamlessly with your marketing tools and providing actionable analytics, Zigpoll helps optimize your business strategies through post-purchase feedback and abandoned cart recovery, all while enhancing customer experience.

Pros

  • Easy integration: Seamlessly connects with Shopify and marketing platforms, simplifying setup.
  • Customizable surveys: Offers extensive customization options to tailor surveys to specific needs and branding.
  • Comprehensive analysis: Provides robust data analysis with interactive visualizations, insights, and zero-party data mining.
  • Exceptional support: Features responsive and knowledgeable customer support, ensuring a smooth and efficient user experience.

Cons

  • Limited features: features that require payment to use.
  • Difficult interface: reviewers face difficulties setting up and creating surveys
  • Inaccurate analytics: reviewers experienced inconsistencies or incorrect data in the survey results.
  • Limited customer support: reviewers encountered issues reaching customer support or receiving timely assistance.

Screenshots

1 / 5
High-Response Post Purchase Surveys

Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates.

Key Features

  • Advanced post-purchase surveys that get quality responses. No coding required.
  • Customize and translate every detail. Localize for multiple languages.
  • Abandoned checkout campaigns. Uncover common pain points and recover carts.
  • Connect survey responses to your Shopify customer and order dashboards.
  • Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Related Category
New feature
Date Range

Analytics

In our report, Letsmetrix'll cover the following analytics on usage of the Zigpoll Customer Surveys Shopify app.

Category Positions
Ranking of Zigpoll Customer Surveys in best match categories of the Shopify App Store
NamePositionPage
Operations
25 / 491
2
Support
12 / 31
1
Analytics
9 / 812
1
Surveys
4 / 102
1
1
Store management
22 / 43
1
Popular Category Positions
Ranking of Zigpoll Customer Surveys in the most popular categories of the Shopify App Store.
NamePositionPage
Operations
32 / 491
1
2
Support
12 / 32
1
Analytics
9 / 812
1
Surveys
4 / 102
1
1
Store management
22 / 43
1
Category Positional Changes

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Category Popular Positional Changes

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Zigpoll Customer Surveys FAQs

Yes! Try Zigpoll Customer Surveys free plan. For more details about Zigpoll Customer Surveys pricing, check here.

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Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.