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Intercom

Shopify apps for helpdesk and more

Shopify Partners profile
Top categories:HelpdeskChat
Avg rating4.5
Top category#12Helpdesk
On Shopify10 yrs
About Intercom

Intercom is a US-based developer specializing in helpdesk and chat solutions for e-commerce merchants. Established in 2016, the developer maintains a curated portfolio that has garnered an average rating of 4.5 stars across 18 total reviews. Their expertise centers on improving customer communication and support infrastructure.

The developer’s flagship offering, Fin AI Agent & Intercom, serves as the cornerstone of their current Shopify presence. With 18 reviews and a 4.5-star rating, this application focuses on conversational support tools. The developer has strategically developed their portfolio to bridge the gap between helpdesk management and live chat functionality.

Intercom is recognized for maintaining consistent quality and high user satisfaction across their app suite. While they focus on specialized communication tools, their commitment to the helpdesk category ensures a streamlined experience for Shopify store owners. Their track record reflects a dedicated approach to refined support software.

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App portfolio

2 published apps · 1 currently active

Deleted
Intercom: AI Agent & Helpdesk

Intercom: AI Agent & Helpdesk

4.5(18)From $0.99. Free trial available.

AI built to deliver perfect customer experiences.

Chat
Fin AI Agent & Intercom

Fin AI Agent & Intercom

4.5(18)From $0.99. Free trial available.
Chat
Survival rateGood
50%1/2 active
Merchant demographics

Based on 18 verified reviews

Time to review

< 1 month28%
3-6 months17%
6-12 months17%
1-2 years11%
2+ years28%

Top merchant geographies

United States33.3%
United Kingdom22.2%
Canada11.1%
Spain11.1%
Australia5.6%
Others16.7%
Review snapshot

Across all apps

4.5
18 total reviews