Notch is a United States-based developer specializing in helpdesk solutions for Shopify merchants. Established in 2023, the studio maintains a focused portfolio with one active application. The developer has earned a perfect 5.0 average rating across four total reviews.
The flagship application, Notch – Customer Support Suite, provides comprehensive customer service operations managed by AI and human experts. While the app is not currently certified as Built for Shopify, it remains the primary focus of the developer’s work within the helpdesk category.
Notch is distinguished by a commitment to quality, evidenced by its flawless review score. By concentrating efforts on a single, high-performing support tool, the developer ensures a dedicated approach to customer experience management.
1 published apps · 1 currently active
Based on 4 verified reviews
Time to review
Top merchant geographies
Across all apps
How Notch's apps stack up against the category leaders.
Notch – Customer Support Suite
vs Tidio ‑ Live Chat & AI Chatbot
Notch – Customer Support Suite
vs Redo
Notch – Customer Support Suite
vs Gorgias: AI, Helpdesk & Chat
Notch – Customer Support Suite
vs Willdesk: Live Chat&AI Chatbot
Notch – Customer Support Suite
vs SB: Helpdesk, Live Chat & FAQs
Notch – Customer Support Suite
vs Chatway Live Chat & AI Chatbot
Developers with overlapping focus areas


Belgium