Headquartered in the United States, Zendesk has established itself as a dedicated provider in the Helpdesk category since 2013. The developer currently maintains a portfolio featuring one active application that holds an average rating of 3.5 stars across 82 reviews.
The developer’s flagship offering is the Zendesk app, an omnichannel customer service and engagement platform. While this primary solution focuses on the Helpdesk space, it remains the sole focus of the current portfolio.
Zendesk is recognized for its commitment to customer support infrastructure within the Shopify ecosystem. With 82 reviews backing its omnichannel functionality, the developer continues to provide specialized helpdesk services to merchants.
1 published apps · 1 currently active
Based on 83 verified reviews
Time to review
Top merchant geographies
United Kingdom
Canada
Germany
DenmarkAcross all apps
How Zendesk's apps stack up against the category leaders.
Developers with overlapping focus areas