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Aircall

12 reviews

Communication and Intelligence Platform for E-commerce

Developed by Aircall

About this app

Launched

2022-10-12

Developer

Aircall

Privacy policy

View policy

Screenshots

1 / 6
Aircall + Shopify - built for merchants

Order context on every call. AI Actions. Cart recovery. An AI Communication Platform for Merchants.

Aircall lives inside your Shopify store. The moment a customer calls, your team sees their name, previous orders, and tracking number instantly. No tab-switching, no asking customers to repeat themselves. Click-to-Dial from any Shopify contact. AI Agents handle order status, returns, and FAQs after hours, allowing always-on availability. AI Actions pulls live Shopify data mid-call, answers in real time, and logs the follow-up automatically. SOC 2 Type II, 99.95% up time, Live in minutes.

Key Features

  • Customer context in every call — name, orders, tracking all before saying hello
  • Display order information and live parcel tracking links on inbound calls
  • Click-to-Dial phone numbers within Shopify to reach customers faster
  • AI Actions connects your AI Voice Agent directly to live Shopify data
  • After hours, AI Messaging & Voice Agents handle order status, returns, and FAQs
Insights & Metrics
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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Aircall Shopify app.

Category Positions
Ranking of Aircall in best match categories of the Shopify App Store
NamePositionPage
Chat
124 / 834
7
6
1
Workflow automation
73 / 472
4
4
1
Operations
118 / 490
5
Insight
AI-driven summary of Aircall category positioning

Market fluctuations observed across 3 mid-tier categories, with Chat slipping by 7 to reach #124.

Featured category

Chat

3 categories analyzed

Position

#124

7

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

No data

There is no data to display for this chart.

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Aircall FAQs

No. Aircall pricing starts at N/A. For more details about Aircall pricing, check here.