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AirPower Reviews
What people think about this app?People highly recommend the AirPower app, citing its seamless integration between Airtable and Shopify, enabling comprehensive data management, product information management, and order fulfillment. The app's key features include bi-directional sync, bulk product updates, inventory management, and Airtable-based order tracking, making it a versatile tool for businesses. Positive reviews praise the app's user-friendliness, time-saving capabilities, and excellent customer support, which has helped users resolve various issues promptly. While negative reviews mention poor optimization and unresponsive support, the overwhelming positive feedback indicates that AirPower is highly regarded for its integration capabilities and value-added features.
Pros
- Effortless data management: Seamless syncing between Airtable and Shopify, simplifying product, variant, collection, image, order, and transaction management.
- Enhanced data control: Enables comprehensive data organization in Airtable, facilitating bulk edits, efficient inventory management, and order fulfillment.
- Customizable integrations: Supports bidirectional sync, providing flexibility to tailor data flow between Airtable and Shopify based on specific business needs.
- Exceptional customer support: Offers prompt and knowledgeable assistance, ensuring a smooth implementation and ongoing support for effective app utilization.
Cons
- Support quality: condescending, not helpful, and unresponsive
- Expensive pricing: $35 and more than many free apps with better support
- Lack of features: absence of Shopify integration and Airtable-to-Shopify inventory management
- Lack of updates: app seems abandoned with no tangible help provided
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- Location: CanadaThis app was wonderful to use at the beginning, but has grown progressively buggy over the years with support offering little to no help. It is also not being updated to work with changes Shopify is making and is becoming increasingly obsolete as I need to modify about half my inventory data manually since there is no sync between Airtable and Shopify for those particular fields and when asked, I was told there were no plans to do so.
- Location: United States - Over 2 years using the appRecent update broke it completely. 10 days back and forth with support and still not fixed. Generally works okay, but it's buggy.
- Location: United States - About 2 years using the appNot Powerful. I agree with the other reviewers; it works but if there were another app, I'd switch. Pros: nice way to manage inventory with tons of parameters. Shopify admin UI isn't built for bulk editing. This is. Fairly elegant and dynamic solution. Customer service is fairly responsive though slow (days), and their best-fit customer is definitely someone tech savvy and capable of problem solving on their own. Cons: Extremely slow sync, unusable if overloaded - the dashboard will not even load. Come back tomorrow and hope for the best. And if you want to be able to segment your sync to avoid this, you have to pay EXTRA! Even at 200 products, with metafields and images in the mix the sync is 30 mins+ every time. Troubleshooting is rather impossible at that cadence. Unlike other apps, Airpower is not really forward looking or frequently updated with the latest Shopify options. Development seems passive. I've been a customer for years and am looking forward to finding an alternative.
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- Location: United States - 10 months using the appAirpower has been a huge help in extracting data from Shopify and syncing it up with data from other parts of our business in Airtable. As a result, our business is running much more efficiently. And the support team is great!
- Location: Ireland - 11 months using the appSuper Product and Super Service , the time I save each week with this product without any glitches .. The API just works 110% at all times Antonio & Daniel are fantastic to come back to support even on weekends !! Robert
- Location: Germany - 22 days using the appAirpower has been a lifesaver for our business! This app efficiently syncs data from Shopify to Airtable, making data management a breeze. The setup was straightforward, and I love how it allows for customization, so I can choose exactly what data I want to sync. The real-time updates ensure I always have the latest information, significantly improving our workflow. Plus, the customer support is responsive and helpful. If you’re looking for a reliable tool to streamline your e-commerce data management, I highly recommend Airpower!
- Location: United Kingdom - About 1 year using the appAmazing app! It allows us create so much bespoke functionality via Airtable bases/automation/interfaces and replaces the need for a plethora of apps. We recently installed it on our second store after having so much success with it on our first. We've used for a number of years now to track detailed inventory for our print operation, and on our new store we use it to track commissions on profits and manage licenses - all of which syncs nicely back to Shopify. It basically brings the near infinite flexibility of Airtable to your Shopify store. We had a few teething problems when starting out and their support team was super-quick to respond with a resolution. It's really the cornerstone of managing our Shopify data - highly recommend.
- Location: United States - About 2 years using the appAntonia and Daniel are amazing! They always go the extra mile to help out. Antonia even hopped on a call with me so quickly to resolve an issue we were having. You can really tell they care. I really cannot thank them enough. All app developers should be this responsive. In terms of the functionality of the app, it helps us operate our small shop tremendously.
- Location: United States - 5 days using the appHey there! We used AirPower for a short period, but we found it to be so poorly optimized that it became a liability. Additionally, when we contacted customer support, the representative was extremely condescending, constantly talking over us and making our team feel foolish for asking basic questions. We wouldn't recommend using this app and using Relay once they come out with a Shopify integration.
- Location: United States - Almost 4 years using the appWe've been using airpower to sync our airtable to shopify for a few years now! It has honestly changed the game for our ecommerce company and we have been happy with the airpower features and services. We had some sync issues a few months ago (due to me changing some fields in airtable), and Antonia jumped on a call with me and helped us get back up and running quickly and helped optimize our syncs to work a little faster. Would definitely recommend airpower to other small ecommerce brands!