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Booking app to take appointments and bookings on your calendar

Appointment Booking App ointo Reviews

What people think about this app?

People find Appointo very customizable and easy to use. They appreciate its customer service that is quick to respond, patient, and helpful, especially in setting up the app. The app also offers a free plan and has various features such as free appointment bookings, customizable reminders, and the ability to change the number of appointments within the same time slot. While the app does have some paywalls for features like group booking and widgets, users find it worth the investment for the premium tier. Despite a negative review regarding a demanding phone call to amend a review, overall, Appointo is highly recommended due to its excellent customer service, customization options, and wide range of features that cater to various scheduling needs.

Pros
  • Seamless E-commerce Integration: Integrates with Shopify, allowing businesses to sell services and products with appointment booking functionality.
  • Extensive Customization Options: Provides flexibility to tailor the booking interface, including branding, custom questions, and multi-day availability.
  • Automated Processes: Automates appointment scheduling, Zoom/Google Meet links, reminders, and POS connectivity, streamlining operations.
  • Exceptional Customer Support: Offers prompt and comprehensive support, guiding users through setup and customization processes, even providing technical code modifications if needed.
Cons
  • Pushy customer support: demanding users to change their reviews or face negative consequences.
  • Lack of transparency: not clarifying that certain features require additional payment.
  • Limited customization: options may be restricted for users who require tailored experiences.
  • Hidden costs: additional charges may apply for features or functionality that is not immediately apparent.

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856

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Top Locations

United States

(355)

Canada

(92)

United Kingdom

(83)

Australia

(73)

Germany

(34)

Other

(254)

Time Spent Using App

Less than 3 days

(263)

Less than 7 days

(58)

Less than 14 days

(48)

Less than 28 days

(61)

Other

(451)

891 Reviews

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Full Reviews
  • Location: United Kingdom - 6 months using the app
    Very helpful as always
    Appointment Booking App ointo replied
  • Location: Ireland
    Very helpful and friendly!
    Appointment Booking App ointo replied
  • Location: Australia
    Honestly the best service of any app i have ever used on Shopify!!! Could not recommend enough!
    Appointment Booking App ointo replied
  • Location: Germany - About 2 hours using the app
    Appointment Booking App ointo replied
  • Location: Canada - 18 days using the app
    Great customer service. Thank you so much for the quick call and the help!!
    Appointment Booking App ointo replied
  • Location: United States - 6 days using the app
    Getting start with this app is pretty easy. It's easy to configure and work. There are lots of features to test and experiment with. Support is great, and they made a few adjustments for me. I'm looking forward to trying out some of the more advanced features. I had this app working just the way I wanted in just a few minutes.
    Appointment Booking App ointo replied
  • Location: Germany - 11 months using the app
    Super Service bin zufrieden - alles läuft sehr gut
    Appointment Booking App ointo replied
  • Location: United Kingdom - 2 days using the app
    I tried four different apps for my bookings and this one was the most straightforward and had all the features I needed. Bhagya was especially helpful at making sure I was all properly set up.
    Appointment Booking App ointo replied
  • Location: United States - About 22 hours using the app
    So Far, so good. I appreciate that the setup is guided and pretty simple. I had one difficulty getting the calendar widget to work, but support was excellent. Timely and ready to help when I was available, which is very kind. They had enough knowledge and experience with Shopify to find my issue and help me resolve it quickly and easily. Looking forward to seeing how this app might enhance the function of my business!
    Appointment Booking App ointo replied
  • Location: South Africa - 2 days using the app
    Best experience, Got help to set up my meetings within a few minutes. highly recommend
    Appointment Booking App ointo replied