App Belco ‑ Customer Support Vs App Gladly: AI Customer Support
App info
| Developer | Belco | Gladly Inc |
| Tag Line | Unified inbox with real-time order context | AI that fully resolves customer support, not just deflects it |
| Meta description | Belco centralizes chat, email, phone, and messaging into one support inbox with real-time order visibility and team collaboration features. | Gladly is AI-powered customer service software built for Shopify. Resolve orders, returns, and support tickets automatically via email and chat. Pay as you go. |
| Launch Date | 2026-05-25 | 2021-02-16 |
| Shopify Badges | Uncertified | Uncertified |