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CedCommerce Bonanza Channel Reviews
What people think about this app?The CedCommerce Bonanza Channel app receives positive feedback for its efficient automated tasks like product listing and order management, enabling smooth business expansion. Its exceptional customer support is highly praised, with reviewers highlighting the team's 24/7 availability and effective problem resolution. The app's user-friendly interface and seamless integration withShopify and Bonanza earn it further accolades. Negative reviews cite inventory syncing issues, but these are overshadowed by the positive reviews that emphasize the app's ability to save time and improve accuracy.
Pros
- Simplified product listing: Automates the process of listing products on Bonanza, saving time and reducing errors.
- Order management efficiency: Manages orders seamlessly, ensuring timely fulfillment and positive customer experiences.
- Seamless inventory synchronization: Real-time inventory updates prevent overselling, eliminating discrepancies between Bonanza and Shopify.
- 24/7 customer support: Dedicated support team ensures prompt assistance and troubleshooting, enhancing the overall user experience.
Cons
- Inventory management issues: overselling due to improper inventory updates.
- Customer service issues: incorrect guidance leading to order processing errors.
- Negative SEO impact: app functionality interferes with personal SEO efforts.
- User interface issues: clunky, confusing, and lacks user-friendly features.
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- Location: SpainThe user support staff is usually not very knowledgeable. All they know is their app, not Shopify, not Bonanza. The same problems remain for years and each time they hear the first time about it. No effort to solve it once and for all.
- Location: India - About 2 months using the appVery expensive app as compared to there other integration apps like ebay and amazon. bonanza is already not very good in terms of sales and this app further disappoints.
- Location: United States - 29 days using the appI didn't have a problem with the uploads and syncing. The app is way overpriced compared to other apps, especially with the limited uploads allowed.
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- Location: United States - About 2 months using the appStaff is friendly and easy to reach out to whenever have concerns. Learning how to use the app is fun and great.
- Location: United States - 2 months using the appI really enjoyed the customer support they helped me get my account set up and running and now im ready for a successful journey.
- Location: United States - About 1 year using the appI have detailed questions that need patience, effort, and help from the support team member assigned, to link and fetch the products from Shopify to Bonanza. Whenever I flagged an issue I'm facing to the support team they always work with me to resolve it and a lot of times work it themselves to make sure the job is done. Very satisfying positive interaction and it is very motivating to always reach them. Especial thanks to Jason Roy-BDA for all the time and efforts he put to resolve issues.
- Location: United States - About 2 months using the appI contacted support today and I was helped right way, with the issue I was having, it wasn't with the program, it was something I didn't do myself. Support helped me out and got things all taken care of. Great group of people to work with
- Location: United Kingdom - About 1 year using the appExcellent product and excellent customer support they helped and showed my everything all the way from scratch
- Location: United States - 3 months using the appThe team here is outstanding. Knowing that they are capable of handling my etsy setup, i felt they would be great with the Bonzanza setup. No second thoughts and i am happy to give them a 5 star review. Best of luck.
- Location: France - 3 months using the appThe support team is really helpful, they helped me with all my concerns. It's a really great app and great team.