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Callexa NPS Feedback

51 reviews

Get valuable customer feedback with automated NPS surveys.

Developed by Copexa GmbH

About this app

Launched

2017-12-12

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Developer

Copexa GmbH

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callexa.com - Automated NPS surveys for Shopify

Analyze and measure customer sentiment with full automation and customizable survey templates.

Install Callexa to send automated surveys based on the Net Promoter Score* after an order has been shipped. Incoming ratings and comments can be synced back to your Shopify order entries or browsed through our convenient dashboard with statistics and reporting functions. Evaluate your shop, service and product quality, get feedback from your customers and track improvements over time. * "Net Promoter Score" is a service mark of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.

Key Features

  • Automated surveys a few days after an order has been shipped.
  • Collect valuable comments and feedback in a convenient dashboard.
  • Customer satisfaction statistics based on the proven Net Promoter Score.
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Analytics

In our report, Letsmetrix'll cover the following analytics on usage of the Callexa NPS Feedback Shopify app.

Category Positions
Ranking of Callexa NPS Feedback in best match categories of the Shopify App Store
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Surveys
62 / 98
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Popular Category Positions
Ranking of Callexa NPS Feedback in the most popular categories of the Shopify App Store.
NamePositionPage
Surveys
62 / 98
2
3
Category Positional Changes

No data

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Category Popular Positional Changes

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Callexa NPS Feedback FAQs

No. Callexa NPS Feedback pricing starts at N/A. For more details about Callexa NPS Feedback pricing, check here.

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