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Releasit Cash on Delivery COD Reviews
What people think about this app?Overall, Releasit Cash On Delivery is highly regarded by users, earning a 5-star rating based on its positive reviews. Customers appreciate its ease of use, helpful tutorials, and effective solutions for cash on delivery payment, especially the ability to customize fees and enhance customer assurance. Several reviews also praise the app's excellent customer support, which is responsive and efficient in resolving issues. Negative reviews are scarce, but they mention issues with the app's functionality or technical limitations, as well as lack of support responsiveness in one case.
Pros
- Customization: Enables merchants to fully customize the Cash on Delivery payment method, including adding a custom fee and configuring visibility based on various conditions.
- Enhanced revenue: Allows merchants to cover additional costs and incentivize prepaid orders by adding a surcharge to COD orders.
- Reduced fraud: Helps merchants minimize the risk of fake or bad customers by allowing them to hide COD for specific individuals or groups.
- Convenient setup: Features simple step-by-step tutorials that guide merchants through the app's configuration in less than 5 minutes.
Cons
- Limited Features: Monthly plan usage limits, lack of free features beyond basic customization.
- Poor Customer Support: Delayed or no responses to support inquiries, unresolved issues.
- Functionality Issues: Bugs and app malfunctions leading to incorrect order processing or website performance issues.
- Customization Limitations: Inability to change the app's language or fully customize certain aspects of the COD payment method.
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- Location: Bulgaria - 2 days using the app**⭐⭐⭐⭐⭐ Excellent App!** I've been using this app for a while now, and I’m extremely satisfied! The interface is intuitive and user-friendly, and the features perfectly meet my expectations. It runs smoothly and efficiently, making the experience even better. I highly recommend it to anyone looking for a high-quality and reliable app!
- Location: Italy - 13 days using the appHo iniziato da poco a utilizzarla. Ci sono alcuni punti che si potrebbero migliorare come la visualizzazione del compenso per il contrassegno che non viene segnato in tempo reale al momento del checkout, ma successivamente dopo aver inoltrato l'ordine (disponibile solo per i clienti Shopify Plus).
- Location: Italy - Over 1 year using the appOttima App e servizio clienti veramente eccellente, rapido nelle risposte e nella risoluzione dei problemi. Posso solo consigliare!
- Location: Türkiye - About 2 years using the appÇok hızlı ve çözüm odaklılar, teşekkür ederiz
- Location: Italy - About 2 hours using the appEsperienza eccellente. Professionali e risposte immediate per ogni tipo di bisogno e chiarimento. Davvero un ottima app!!!
- Location: Italy - About 1 month using the appHo avuto un problema con la visualizzazione del metodo di pagamento in contrassegno nel riepilogo dell’ordine inviato ai clienti, ma il team di Releasit Cash on Delivery è stato eccezionale! L’assistenza è rapida, professionale e molto disponibile nel risolvere ogni problema. Mi hanno guidato passo dopo passo fino alla soluzione, dimostrando grande competenza e attenzione al cliente. Ora il mio store funziona perfettamente e il pagamento alla consegna è integrato senza problemi. Consiglio vivamente questa app a chiunque abbia bisogno di gestire il contrassegno in modo efficiente su Shopify. Grazie ancora per il supporto!
- Location: Italy - 4 months using the app
- Location: Italy - 12 months using the appFenomenale l'app e il servizio clienti!
- Location: India - 10 days using the appThis is an awesome app. The instructions are very clear and easy to follow. In addition, 5 stars to the prompt customer service.
- Location: Italy - About 5 hours using the appI am so happy to find this app. I tried to edit my theme with Java script to automate changing the total to include the COD fee but it didn't work since I didn't realize Shopify does not allow any code or app to change the checkout process. This app solved my issue and the customer service was top notch in helping set everything up.