App Overview
ClearSale Fraud Protection is designed to safeguard Shopify stores against ecommerce fraud, utilizing advanced AI and data science to detect and prevent fraudulent transactions. The app not only helps recover financial losses from chargebacks but also enhances customer satisfaction by minimizing false declines, ensuring more valid orders are approved. By combining sophisticated technology with specialized analyses, ClearSale effectively protects revenue while fostering a positive shopping experience for customers.
Pros
- Premium fraud protection: Prevents chargebacks and false declines to maximize revenue and customer satisfaction.
- Advanced AI and data science: Analyzes vast amounts of data to identify fraudulent transactions, reducing losses and improving approval rates.
- Excellent customer support: Offers onboarding assistance, quick issue resolution, and dedicated account management, ensuring seamless integration and ongoing support.
- Affordable pricing: Provides a cost-effective solution tailored to businesses of all sizes, with no monthly fees and competitive per-transaction pricing.
Cons
- Increased chargeback rates: ClearSale's approvals led to a substantial increase in chargeback rates, impacting financial health and customer trust.
- Delayed refunds: Despite approvals, ClearSale has delayed reimbursements for chargebacks, leading to financial losses and customer dissatisfaction.
- Misleading claims: ClearSale misleads merchants by claiming coverage from chargebacks when they are not fully covered, leading to disappointment and financial losses.
- Poor customer service: ClearSale has been unresponsive to inquiries regarding unresolved issues and cancellation requests, resulting in frustration for merchants.
Screenshots
Comprehensive fraud protection that helps retailers stop fraud & sell more while enhancing CX.
ClearSale provides a complete, data-science-backed fraud solution that prevents chargebacks and false declines to optimize the shopping experience. Fraud and chargebacks can chip away at a retailer’s bottom line, but false declines can turn legitimate customers away. This is why ClearSale focuses on both, combining sophisticated AI technology and proprietary advanced analyses to help maximize a business’s revenue, approve as many valid orders as possible, and keep customers happy.
Key Features
- Prevent ecommerce fraud - Protect your revenue and stop fraudulent activity
- Recover losses to chargebacks - Get compensated for fraud-related chargebacks
- Improve the customer experience - Approve more orders and prevent false declines
ClearSale Fraud Protection FAQs
Yes! Try ClearSale Fraud Protection free plan. For more details about ClearSale Fraud Protection pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.