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Combidesk for Email Marketing Reviews

Combidesk for Email Marketing integrates with Constant Contact, expanding segmentation options by syncing customer data like orders and spending. Positive reviews praise its ease of use, time-saving capabilities, and ability to enhance email marketing efforts. The app's seamless integration, quick updates, and automatic list management stand out. While negative reviews mention occasional technical issues and limitations, the overall sentiment is overwhelmingly positive, indicating that users find Combidesk a valuable tool for their email marketing needs.
Pros
- Effortless email list management: Automates the process of adding and updating customer data in Constant Contact, saving time and ensuring accuracy.
- Improved customer segmentation: Enriches Constant Contact subscriber list with essential customer information, empowering marketers to tailor highly targeted email campaigns.
- Enhanced campaign effectiveness: Provides in-depth data on customer behavior, enabling businesses to optimize their email marketing strategies for maximum engagement.
- Seamless integration: Synchronizes customer data every 15 minutes, ensuring constant data freshness and improving campaign relevancy.
Cons
- Connectivity issues: Regularly breaks down, leading to data synchronization failures.
- Limited functionalities: Offers a free trial that restricts email sending to only 100 contacts per month.
- Unreliable support: Takes an excessive amount of time to respond to and resolve user concerns.
- Difficult to uninstall: The free trial is challenging to exit, and the uninstallation process can be problematic.
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58 Reviews
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- Location: United States - Over 3 years using the appConstant Contact has the best customer support! You can call and talk to a tech that can work you through any issues without waiting hours for someone to call you back.Combidesk for Email Marketing replied
- Location: United States - Over 2 years using the appAlways on top of new trends worth all the investment. I have been using CC for 15 years I love that they are integrated with shopify.Combidesk for Email Marketing replied
- Location: Denmark - About 22 hours using the appNEVER EVER INSTALL this - free trial is impossible to exit. you are asked to dial a number that doesnt exist. Horrible experience... I now have to contact my Bank to freeze my Credit Card... I hope Shopify see this.Combidesk for Email Marketing replied
- Location: United States - About 3 years using the appI had been looking for a way for my Constant Contact email program to be more tied in with my website. This app made it easy to connect everything.Combidesk for Email Marketing replied
- Location: United States - 11 days using the appWe're really happy with this app, which has made collecting new customer emails so much easier by syncing up with our existing constant contact account. very user friendly!Combidesk for Email Marketing replied
- Location: United States - Almost 3 years using the appIt's very simple easy to use and inexpensive per month fee. we recommend the app if you use constant contact for emailing marketing.Combidesk for Email Marketing replied
- Location: United States - Over 4 years using the appConstant Contact has been a life saver. Easy to navigate and best of all reaching out to my customers and keeping their business. If you are on the fence about working with Constand Contact I recommend you get started today!Combidesk for Email Marketing replied
- Location: United States - Almost 2 years using the appI absolutely love this app! Constant contact was something I used at a previous job and I was able to learn it really well. Adding combidesk integration just added extra bonus! I don’t have to spend the time to shift over contacts anymore which is amazing!Combidesk for Email Marketing replied
- Location: United States - 3 months using the appGreat tool. Necessary for customer acquisition. Easy to use. Hopefully it doesn't fail or glitch with scale. Fairly inexpensive.Combidesk for Email Marketing replied
- Location: United States - Over 1 year using the appDon't waste your time, this app breaks continuously though it looks like it is working so you have no idea your new customers are not getting synched and not getting your marketing emails. They are also horribly slow to help and have now left me trying to figure out how to get this all straightened out myself with most of my customers in CC and a bunch that never got synched. I guess I get to spend the week sorting through all this crap thanks to Tim Van at Combidesk that promised a fix in a "few days" over a week ago. DO NOT TRUST THESE GUYS!!!Combidesk for Email Marketing replied