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Reviews (9736)
CJdropshipping: Much Faster Reviews
What people think about this app?Customers appreciate CJdropshipping's comprehensive services, including trending product recommendations, marketing tools, and professional agent support. The app's ability to provide access to factory-priced products, offer customization options, and fulfill orders conveniently is highly valued. Additionally, the efficient local warehouse delivery service, with a general delivery time of 2-3 days, stands out as a significant advantage. While some users have experienced product quality issues, the overall positive reviews highlight CJdropshipping's strengths as a reliable and user-friendly dropshipping solution.
Pros
- Comprehensive product offerings: Extensive catalog of products with high-quality standards and up-to-date inventory.
- Exceptional customer support: Dedicated agents like Krise Qi and Sulee Li are consistently responsive, informative, and proactive in resolving issues.
- Efficient order fulfillment: Easy integration with online stores, straightforward order processing, and rapid delivery via local warehouses.
- Customization options: Support for private labeling, packaging personalization, and product sourcing to meet specific business needs.
Cons
- Poor customer service: unhelpful, slow to respond, and lack of accountability.
- Inaccurate product availability: constant changes in stock, shipping prices, and discontinued items.
- Unreliable shipping times: long processing times and unpredictable delivery estimates.
- Deceptive practices: misleading shipping prices, lack of up-to-date product photos, and manipulation of shipping methods.
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- Location: New ZealandChristine Yu was very helpful, provided recourses and helped me understand what I need to do in a straightforward way, Thanks for your kind help.
- Location: SpainI want to thank Ken for the excellent work and professional support at CJDropshipping! He quickly answered all my questions, helped me with order processing, supplier selection, and logistics setup. Everything was explained clearly and professionally, and the support was top-notch. Thanks to his help, my dropshipping business is running much more efficiently. Highly recommend!
- Location: GermanyThank you Angel Li for the fast and professional service much appreciated
- Location: France - 4 months using the appI've been using CJ Dropshipping for my dropshipping business, and I must say the service has been excellent! Ken from the customer service team has been incredibly helpful, always quick to respond and resolving any issues efficiently. His support has made my experience much smoother, and I’m grateful for the great service. Highly recommend them for anyone looking to streamline their dropshipping business!
- Location: France - 17 days using the appI am very satisfied with the service that Agnes provides me.
- Location: GermanyI am delighted to share my positive experience with CJDropshipping, particularly emphasizing the exceptional assistance provided by a your support team member, Connie Jin. She was incredibly helpful and attentive in assisting me with combining products into a bundle on the platform. Throughout the process, she was always friendly, highly committed, and readily available whenever I had any questions. Her proactive approach was particularly impressive—she even took the initiative to follow up independently whenever anything was unclear, ensuring that every detail was clarified to my full satisfaction. Thanks to her dedicated and professional support, the entire experience was smooth and efficient, giving me great confidence in using CJ Dropshipping’s services for my business.
- Location: Germany - 2 days using the appExcellent service from CJ Dropshipping! The support from Bean was incredibly fast and professional. I’m just starting my dropshipping business, and I feel very well taken care of. Highly recommended!
- Location: Germany - 4 months using the appThank you, Ruth, for helping me last time. Really... Thank you from the bottom of my heart for your kind treatment.
- Location: Lithuania - Over 1 year using the appThank you Kate Zhou for the fast service and lots of useful information!
- Location: United States - About 23 hours using the appGildan Wu is great at her job!