App Overview
Helium Customer Fields is a powerful tool designed to streamline customer data collection and management on Shopify. Its intuitive drag-and-drop form builder allows businesses to create custom registration forms tailored to different customer segments, collecting essential information such as birthdays, pet names, or VAT IDs seamlessly. Data collected is automatically synced with Shopify fields and metafields for seamless integration. The app offers flexibility through personalized form rules, conditional logic, and automatic customer tagging, enabling efficient organization and targeting of customer groups. It supports B2B workflows with account approval and email verification, enhancing security and onboarding processes. Additionally, it allows customers to update their information directly and provides developer-friendly APIs for advanced customization. By centralizing customer data management, Helium Customer Fields empowers businesses to enhance personalization and operational efficiency across all channels.
Pros
- Customization & flexibility: Allows creation of unique forms tailored to specific customer groups and data collection needs.
- Enhanced customer experience: Personalization capabilities improve customer engagement through tailored forms and automatic tagging based on input.
- Data synchronization: Seamless integration with Shopify fields and customer metafields, ensuring accuracy and convenience.
- Exceptional support: Responsive and knowledgeable technical assistance for every stage of implementation and usage.
Cons
- Unreliable billing practices: continues charging after uninstallation without prior notice.
- Lack of customer support: no support provided for uninstallation or cancellation requests.
- Persistent forms: form remains on the website even after uninstallation.
- Misleading free plan: no free plan available, despite claims in the description.
Screenshots
Create customer sign-up forms as unique as your business, and save custom data to customer accounts.
Helium Customer Fields is your one-stop shop to collect and manage customer data. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and customer metafields. Personalize forms with rules and variables, or add customer tags automatically based on first-party data. Use our integrations to sync customer data with your business/marketing tools.
Key Features
- Simple drag-and-drop form builder with field types for nearly any use case
- Approve Wholesale/B2B customers with account approval or email verification
- Allow customers to edit their own data (name, email, or custom fields)
- Configure automatic and/or conditional customer tags to organize customer groups
- Developer-friendly! Front-end and back-end APIs are available for custom builds
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Helium Customer Fields FAQs
No. Helium Customer Fields pricing starts at $15. For more details about Helium Customer Fields pricing, check here.