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Desku: Leading AI Chatbot

4.62 reviews

Automate customer service & boost sales with Desku AI Chatbot.

Developed by Desku Inc.

About this app

Launched

2022-04-20

Categories

Developer

Desku Inc.

Privacy policy

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App Overview

Desku is an AI-powered chatbot designed specifically for eCommerce businesses to streamline customer support, enhance sales, and improve operational efficiency. By unifying email, chat, Instagram, Facebook, and other channels in one inbox, Desku simplifies omnichannel communication. It also allows seamless order management—editing, refunding, duplicating, or canceling orders directly through the app. With AI-driven ticket management, customer inquiries are resolved quickly, while an AI CoPilot provides support teams with instant access to customer details. Additionally, 24/7 AI support ensures FAQs are answered promptly via chat and a comprehensive Help Center, helping businesses boost conversions and deliver consistent, round-the-clock service.

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Intelligent AI-Powered Customer Support

Desku automates customer support,provides product recommendations, and tracks orders with AI Chatbot

Desku is an AI-powered chatbot that automates customer support, provides real-time order tracking, and enhances sales with personalized product recommendations. It instantly responds to customer inquiries, reducing support workload and improving response times. Designed for eCommerce businesses, Desku increases conversions, streamlines live chat interactions, and ensures 24/7 customer service through AI automation.

Key Features

  • Omnichannel: Unify email, chat, Instagram, Facebook & more in one inbox
  • Order management: Edit, refund, duplicate, and cancel orders From Desku itself
  • Quick responses: Resolve questions instantly using AI-powered ticket management
  • AI CoPilot for Support teams to have all the customer details at finger tips
  • Offer 24/7 AI support: Answer FAQs with a Help Center, Chat Using AI
Related Category
New feature
Date Range

Analytics

In our report, Letsmetrix'll cover the following analytics on usage of the Desku: Leading AI Chatbot Shopify app.

Category Positions
Ranking of Desku: Leading AI Chatbot in best match categories of the Shopify App Store
NamePositionPage
Chat
341 / 472
15
Helpdesk
80 / 127
1
4
Popular Category Positions
Ranking of Desku: Leading AI Chatbot in the most popular categories of the Shopify App Store.
NamePositionPage
Chat
342 / 540
15
Helpdesk
80 / 112
1
4
Category Positional Changes

No data

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Category Popular Positional Changes

No data

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Desku: Leading AI Chatbot FAQs

No. Desku: Leading AI Chatbot pricing starts at $49. For more details about Desku: Leading AI Chatbot pricing, check here.

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