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Helpdesk + Live chat DeskXpand

00 reviews

Helpdesk, Live Chat & WhatsApp: All-in-one support.

Developed by AppJetty

About this app

Launched

2023-06-02

Categories

Developer

AppJetty

Privacy policy

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1 / 5
Ticketing-Centeralizing Queries from Multiple Channels

DeskXpand enhances customer service via ticket management, live chat support, and a knowledge base.

DeskXpand streamlines your customer support across multiple channels, consolidating email, chat, forms, Facebook, WhatsApp, and Instagram inquiries into a single platform. Empower your support team with easy access to one-click order details, relevant FAQs, and canned responses for efficient and effective responses. Boost your agent productivity with automation features like ticket creation and turn happy customers into repeat business with our robust Shopify helpdesk.

Key Features

  • Solve customer queries faster with relevant customer information
  • Embed Live chat to your Shopify store in seconds
  • Shared Inbox: Centralize customer queries across channels for your teams
  • Automate customer queries to specialized groups, split and answer quickly
  • Optimize your responses with customizable reply templates (canned responses).
Insights & Metrics
New features
Date Range

Analytics

In our report, Letsmetrix'll cover the following analytics on usage of the Helpdesk + Live chat DeskXpand Shopify app.

Category Positions
Ranking of Helpdesk + Live chat DeskXpand in best match categories of the Shopify App Store
NamePositionPage
Chat
533 / 568
92
23
4
Helpdesk
104 / 127
1
5
Popular Category Positions
Ranking of Helpdesk + Live chat DeskXpand in the most popular categories of the Shopify App Store.
NamePositionPage
Chat
532 / 536
87
23
4
Helpdesk
104 / 124
19
5
1
Category Positional Changes

No data

There is no data to display for this chart.

Category Popular Positional Changes

No data

There is no data to display for this chart.

Helpdesk + Live chat DeskXpand FAQs

No. Helpdesk + Live chat DeskXpand pricing starts at $19. For more details about Helpdesk + Live chat DeskXpand pricing, check here.

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