App Overview
Zonos Duty and Tax is a Shopify app designed to facilitate global business expansion by simplifying cross-border selling. It enables customers to pay duties, taxes, and fees upfront, thereby minimizing cart abandonment and package rejections. The app automates tax compliance processes, handles VAT remittance, and ensures accurate landed cost calculations. Key features include integration with carrier accounts for rate control, import fee discounts from major carriers like UPS, DHL, and FedEx, as well as the ability to generate compliant shipping labels with pre-filled customs information.
Pros
- Enhanced customer experience: Allows shoppers to pay all costs upfront, eliminates hidden fees and abandoned carts, and provides cost transparency.
- Simplified compliance: Automates complex cross-border tax regulations, including duty/tax collection and VAT threshold monitoring, reducing the risk of fines or penalties.
- Increased international sales: Enables merchants to expand their reach globally with ease, leading to increased revenue streams.
- Expert support: Dedicated support team provides guidance and assistance throughout the implementation and usage of the app, ensuring a smooth and successful experience.
Cons
- Communication issues: Making changes to store tax setups without informing merchants, resulting in incorrect information and abandoned carts.
- Undercharging for duties and taxes: Incorrect calculations leading to customers being charged excessive fees, affecting conversions and causing customer dissatisfaction.
- Expensive onboarding: High setup and support fees, limiting accessibility for some merchants.
- Lack of support: Limited technical assistance for self-installs, despite the high cost of onboarding.
Screenshots
This app is not needed if you have a Zonos Verified Account with Canada Post or Australia Post.
Grow your business globally while avoiding rejected packages. The Zonos Duty and Tax app calculates guaranteed duties, taxes, and fees in your checkout to clearly collect these costs from your shopper (instead of surprising them with costs during delivery). Zonos pays any discrepancies on the customs bill, you only pay exactly what you collect (no reconciliation needed). Includes automated cross-border tax registration/remittance (IOSS, UK VAT, etc.). Compatible with your own carrier account.
Key Features
- Zonos pays the duty and tax bill — No need to reconcile or dispute carrier bills
- Zonos remits VAT for you — No need to register for IOSS or obtain a UK VAT ID
- Connect your own carrier accounts for complete control of your shipping rates
- Carrier import fee discounts — Save on advancement fees from UPS, DHL, and FedEx
- Easily create compliant cross-border labels with pre-filled customs paperwork
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Zonos Duty and Tax FAQs
No. Zonos Duty and Tax pricing starts at $2. For more details about Zonos Duty and Tax pricing, check here.