App Overview
Order Returns easyReturns enhances Shopify's native return management by providing customizable workflows for exchanges, vouchers, and refunds. It features automated DHL, GLS, and DPD return label creation based on product value rules, a brandable returns portal under your shop domain, and the ability to store custom return reasons, streamlining the process effectively.
Pros
- Streamlined return process: Automates label creation and simplifies return handling.
- Customizable return portal: Allows businesses to personalize the customer experience and provide additional information.
- Enhanced customer support: Offers a dedicated support team and extensive documentation for quick issue resolution.
- Data analysis: Provides insights into return reasons, helping businesses optimize product pages and identify areas for improvement.
Screenshots

Simplify returns – for you and your customers!
easyReturns picks up where Shopify’s standard return features leave off. Use the integrated returns portal under your shop domain, customize it with your brand identity, and add helpful information for your customers. Automation and rule-based label generation make return handling simple and efficient.
Key Features
- Optimized workflows for exchanges, credits & refunds
- Provide return labels (DHL, GLS, DPD) plus other documents like a return slip
- Smart rules automate your entire return process
- Public portal, editable and embedded in your shop
- Define custom return reasons for flexible return rules
Order Returns | easyReturns FAQs
No. Order Returns | easyReturns pricing starts at $19. For more details about Order Returns | easyReturns pricing, check here.

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Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.
