ExchangeIt Returns & Exchange
Handle returns, refunds, and exchanges with less manual work
Developed by Stoic Labs
App Overview
ExchangeIt Returns & Exchange simplifies return management within Shopify Admin, offering seamless processing of returns, exchanges, and refunds. It enables businesses to efficiently manage inventory restocking across locations, create exchange orders, customize or auto-calculate refunds, and streamline customer details for a smooth experience, particularly for Aftership-fulfilled orders.
Screenshots

Save hours on returns and exchanges with a simple admin portal and optional customer self-serve.
Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools for smooth shipping workflows. Add optional self-serve so customers can submit and track their own returns.
Key Features
- All-in-one returns: Process refunds, exchanges, restocks and customer emails
- Self-service portal: Branded return and exchange page and emails for shoppers
- Instant exchanges: Create replacement orders with automatic inventory management
- Flexible refunds: Auto-calculate amounts or offer credit to boost retention
- Full restock control: Select products, quantities, and warehouse locations
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ExchangeIt Returns & Exchange FAQs
No. ExchangeIt Returns & Exchange pricing starts at $4.99. For more details about ExchangeIt Returns & Exchange pricing, check here.
