ExchangeIt Returns & Exchange
Boost customer retention with easy returns, refunds & exchange
Developed by Stoic Labs
App Overview
ExchangeIt Returns & Exchange simplifies return management within Shopify Admin, offering seamless processing of returns, exchanges, and refunds. It enables businesses to efficiently manage inventory restocking across locations, create exchange orders, customize or auto-calculate refunds, and streamline customer details for a smooth experience, particularly for Aftership-fulfilled orders.
Pros
- Simplified returns and exchanges: Seamlessly process returns, exchanges, and refunds, making it convenient for customers.
- Efficient inventory management: Automatically updates inventory levels, ensuring accurate stock counts and preventing overselling.
- Enhanced customer service: Streamlines the order management process, improving communication and providing a positive customer experience.
- Reliable support: Offers exceptional customer support, promptly resolving queries and continuously improving the app's functionality.
Screenshots
Save hours on returns and exchanges with a simple admin portal and optional customer self-serve.
Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools for smooth shipping workflows. Add optional self-serve so customers can submit and track their own returns.
Key Features
- All-in-one returns: Process refunds, exchanges, restocks and customer emails
- Self-service portal: Branded return and exchange page and emails for shoppers
- Instant exchanges: Create replacement orders with automatic inventory management
- Flexible refunds: Auto-calculate amounts or offer credit to boost retention
- Full restock control: Select products, quantities, and warehouse locations
ExchangeIt Returns & Exchange FAQs
No. ExchangeIt Returns & Exchange pricing starts at $4.99. For more details about ExchangeIt Returns & Exchange pricing, check here.
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