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ExchangeIt Returns & Exchange

4.988 reviews
1242

Handle returns, refunds, and exchanges with less manual work

Developed by Stoic Labs

About this app

Launched

2015-09-28

Developer

Stoic Labs

Privacy policy

View policy

App Overview

ExchangeIt Returns & Exchange simplifies return management within Shopify Admin, offering seamless processing of returns, exchanges, and refunds. It enables businesses to efficiently manage inventory restocking across locations, create exchange orders, customize or auto-calculate refunds, and streamline customer details for a smooth experience, particularly for Aftership-fulfilled orders.

Screenshots

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Simple and Easy Exchanges to help retain customers

Save hours on returns and exchanges with a simple admin portal and optional customer self-serve.

Cut support time and keep operations organized with a clean admin portal that brings returns, exchanges and refunds into one workflow. Manage requests, restock inventory instantly, and issue refunds or store credit directly in Shopify. Connect with label-generation tools for smooth shipping workflows. Add optional self-serve so customers can submit and track their own returns.

Key Features

  • All-in-one returns: Process refunds, exchanges, restocks and customer emails
  • Self-service portal: Branded return and exchange page and emails for shoppers
  • Instant exchanges: Create replacement orders with automatic inventory management
  • Flexible refunds: Auto-calculate amounts or offer credit to boost retention
  • Full restock control: Select products, quantities, and warehouse locations
Insights & Metrics
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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the ExchangeIt Returns & Exchange Shopify app.

Category Positions
Ranking of ExchangeIt Returns & Exchange in best match categories of the Shopify App Store
NamePositionPage
Insight
AI-driven summary of ExchangeIt Returns & Exchange category positioning

Market fluctuations observed across 4 mid-tier categories, with Orders - Other slipping by 4 to reach #38.

Featured category

Orders - Other

4 categories analyzed

Position

#38

4

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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There is no data to display for this chart.

Category Popular Positional Changes

Weekly rank trend in popular categories — markers highlight app updates.

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ExchangeIt Returns & Exchange FAQs

No. ExchangeIt Returns & Exchange pricing starts at $4.99. For more details about ExchangeIt Returns & Exchange pricing, check here.