App Overview
Extend Post-Purchase Solutions is a comprehensive Shopify app designed to streamline post-purchase processes for merchants. It offers AI-powered tools for managing returns, exchanges, claims, and fraud detection, enhancing customer service efficiency. By simplifying the resolution of issues and reducing fraudulent activities, Extend helps merchants improve operational efficiency, boost retention, and increase profitability through streamlined operations and genuine claim prioritization.
Screenshots
Automated customer segmentation. Personalized policies can boost margins, stop fraud, and grow LTV.
Extend helps brands turn shopper behavior into operational and financial advantage. Dynamically adjust policies across delivery, returns, exchanges, and product protection. Differentiate customers based on value and risk with Extend Shopper Intelligence, rewarding your best customers while reducing fraud & abuse. Reduce claim overhead with automated, 24/7 filing. Incentivize product exchanges over returns to retain revenue and boost loyalty. All in one place, and all without manual intervention.
Key Features
- Automatically segment customers based on value and risk.
- Apply dynamic policies for delivery, returns, exchanges, and product protection.
- Retain revenue and reduce costs by stopping fraud and abuse.
- Seamless resolutions for claims and issues.
Best alternatives to Extend Shopper Operations
Let customers file claims easy and manage all from one place.
Navidium Shipping Protection
Shipping protection / shipping insurance as a cart upsell
Extend Shopper Operations FAQs
No. Extend Shopper Operations pricing starts at N/A. For more details about Extend Shopper Operations pricing, check here.