App Overview
Extend Post-Purchase Solutions is a comprehensive Shopify app designed to streamline post-purchase processes for merchants. It offers AI-powered tools for managing returns, exchanges, claims, and fraud detection, enhancing customer service efficiency. By simplifying the resolution of issues and reducing fraudulent activities, Extend helps merchants improve operational efficiency, boost retention, and increase profitability through streamlined operations and genuine claim prioritization.
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Drive revenue, reduce costs, and improve post-purchase customer interactions with AI and automation.
Extend simplifies the entire customer journey through dynamic, full-stack solutions, including AI-powered fraud detection, intelligent returns and exchanges, product and shipping protection, and automated claim support. With Extend, merchants are able to drive revenue and offset risk from one consolidated platform. Streamline customer service touchpoints, lower operational costs, reduce fraud, and improve margins through a customer-centric experience based on lifetime value and risk
Key Features
- Drive customer retention with seamless resolutions for claims and issues.
- Combat policy abuse with a fraud prevention system that adapts to your needs.
- Prioritize genuine claims and reduce time spent on high-risk or fraudulent ones.
- Manage claims, returns, exchanges, and customer interactions from one location.
Extend Post‑Purchase Solutions FAQs
No. Extend Post‑Purchase Solutions pricing starts at N/A. For more details about Extend Post‑Purchase Solutions pricing, check here.

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Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.
