App Overview
Shipway is an all-in-one logistics solution for Indian D2C e-commerce, aggregating multiple carriers and automating key processes such as AI-driven courier allocation, fraud detection, NDR management, WhatsApp COD confirmation, order tracking via SMS/WhatsApp, and returns automation. This app streamlines operations, enhances customer experience, and improves delivery efficiency.
Pros
- Comprehensive shipping solution: Aggregates multiple carrier partners, providing consolidated access to a wide range of shipping options.
- Automated features: AI carrier allocation, fraud detection, NDR Automation, and WhatsApp flows streamline shipping processes, saving time and reducing errors.
- Enhanced order management: Order tracking, notifications, returns & refund automation, and Shopify integration enable efficient order fulfillment and post-purchase support.
- Exceptional support: Proactive KAM support and prompt customer service ensure quick resolution of queries and assistance with shipping operations.
Cons
- Unreliable service: Return portal and notifications issues, slow response time to resolve concerns.
- Limited courier options: Lack of reliable options like BlueDart or FedEx, especially in non-metro areas.
- Complex interface: Delays in syncing new orders, lack of one-click booking, and difficulty in order cancellation.
- Poor customer support: Lack of prompt responses, unprofessional communication, and limited international integration support.
Screenshots
Shipway: All-in-one ecommerce courier/logistics aggregation and shipping solution in India.
Shipway is a one-stop logistics aggregation solution built for Indian D2C Ecommerce that aggregates multiple carrier partners in one place. Shipway has become a reliable shipping solution with its advanced automation features like AI Carrier allocation (Based on pin codes, warehouse locations, etc), Fraud detection, NDR Automation, WhatsApp flows for COD order confirmation & address verification, Pro-active KAM support, Order tracking and notifications, returns & refund automation.
Key Features
- Logistics aggregation & auto-courier allocation for faster shipping
- Automate order processing from multiple channels with labels & invoices
- NDR management & follow-ups to reduce RTO losses and improve delivery rates
- Return automation for processing instant refunds & exchanges
- Branded tracking & order notifications via SMS/WhatsApp to reduce WISMO calls
Shipway: Logistics Aggregation FAQs
Yes! Try Shipway: Logistics Aggregation free plan. For more details about Shipway: Logistics Aggregation pricing, check here.
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with us
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