Digital Downloads ‑ Filemonk
83Sell digital products, ebooks, PDF & digital assets in 3 steps
83App Info
Pricing
Reviews (421)
Digital Downloads ‑ Filemonk Reviews
What people think about this app?Reviews for Digital Downloads - Filemonk indicate a generally positive user experience. Customers appreciate its simplicity, customization options, and instant access for customers. Features that stand out include the ability to link multiple files to listings, disable access for risky or refunded orders, and watermark PDFs. The app also boasts excellent customer support, with prompt responses and tailored solutions to specific needs. However, some users have expressed concerns about the limited free bandwidth compared to other apps. Overall, with its ease of use, customization, and reliable support, Digital Downloads - Filemonk is a highly recommended app for businesses wanting to sell digital products seamlessly.
Pros
- Seamless setup: Easy three-step process to upload files, link them to products, and enable email delivery.
- Customization and branding: Customize the download experience to match your brand, including email delivery, download limits, and PDF watermarking.
- Security and protection: Secure file sharing with download limits, disable access for risky or refunded orders, and PDF watermarking to prevent unauthorized sharing.
- Excellent customer support: Live chat and prompt email support to assist with setup, troubleshooting, and any other queries.
Cons
- Limited free bandwidth: 3GB monthly limit.
- Subscription-based: Must pay to access subscription product features.
- Lack of support: Difficult to get assistance with setup.
- Loss of functionality: Paid version offers fewer features than previously available free version.
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- Location: United StatesEasy to use, good interface, live chat customer service is very helpful.
- Location: United States - 7 months using the appGreat app. If you ever have questions they have great customer service and will help you resolve quickly.
- Location: New Zealand - About 2 hours using the appLoving this app so far. Free plan is great as a starter will be upgrading once I get more sales. I had a few issues with downloading files after a test order but it was quickly fixed by Nagaraj from support.
- Location: Australia - About 2 months using the appEasy to install and modify. Does exactly what you want it to do.
- Location: United Kingdom - 11 months using the app
- Location: United Kingdom - 5 days using the appSo far so good, it works perfectly and easy to use. when I needed to reach out for customer support I talked to Vishu who was able to answer all my questions in a very polite way and helped me resolve my problem within minutes. I would definitely recommend it to others who needs a software for their digital products.
- Location: United States - 8 months using the appI'm just starting out with digital downloads from my store and I have to say, Filemonk is easy to set up and delivers a great product to my customers. It's no hassle, easy to use, and good looking from the customer side. Their free subscription is great for getting started and I imagine I will be upgrading soon because I'll be getting a lot more traffic with this app.
- Location: United States - 29 days using the appEasy to use! I love the option that allows you to notify buyers of updates.
- Location: Costa Rica - Over 1 year using the appSuper good! And they have amazing customer service.
- Location: United States - 3 months using the appGreat app definitely surpassed my expectations