App Overview
Frate Returns and Resale is a Shopify app designed to help merchants manage returns more efficiently while boosting revenue. It offers tools like AI image verification to minimize poor-condition returns, personalized product exchanges, and a branded portal for seamless customer interactions. The app also enables resale of ineligible items and integrates with Shopify’s POS system to streamline in-store return processes. By automating and simplifying returns management, Frate helps businesses reduce costs and enhance customer satisfaction.
Screenshots

Returns management software with AI verification, personalized exchanges, resale, and POS support.
Frate helps Shopify merchants reduce return costs and boost revenue with automated returns management. The app supports personalized product exchanges, AI image verification, branded resale for returned items, and point-of-sale return handling.
Key Features
- AI image verification to reduce poor condition returns.
- Variant and new product exchanges with AI-powered personalizations.
- Branded returns and exchanges portal and customized emails.
- Branded resale to help resell returns that are ineligible to be returned.
- Embedded Shopify POS app to streamline in-store returns and unify returns data.
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Frate Returns and Protection FAQs
Yes! Try Frate Returns and Protection free plan. For more details about Frate Returns and Protection pricing, check here.
