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Dr Free Gift, BOGO Buy X Get Y Reviews

What people think about this app?

The All-in-One Free Gift on Cart app impresses users with its user-friendly interface and customizable progress bars. It offers various features that increase customer satisfaction and conversion rate, like allowing customers to choose their free gifts and providing real-time progress towards earning free items. The exceptional customer service provided by Shop Doctors is a major highlight, with users praising their prompt and helpful responses. Despite a few negative reviews regarding compatibility issues and bugs, the positive feedback overwhelmingly suggests that the app enhances shopping experiences, showcases free gifts effectively, and seamlessly integrates with existing apps.

Pros
  • Easy to use: No code required for installation, and offers easy customization of gift progress bars.
  • Enhanced customer experience: Displays earned gifts in the cart and offers a gift promotion widget to improve conversion rates.
  • Comprehensive features: Allows for the creation and management of free gift offers, BOGO deals, and free shipping based on cart conditions.
  • Exceptional support: Provides prompt and helpful customer support, including personalized assistance and quick fixes for bugs or incompatibilities.

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Top Locations

United States

(48)

Germany

(11)

Australia

(8)

United Kingdom

(7)

Canada

(7)

Other

(29)

Time Spent Using App

Less than 3 days

(15)

Less than 7 days

(6)

Less than 14 days

(12)

Less than 28 days

(13)

Other

(64)

Review Reply Time

Less than 1 day

(34)

Less than 3 days

(28)

Less than 7 days

(6)

110 Reviews

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Full Reviews
  • Location: Australia - Over 1 year using the app
    Easy to use and prompt support when needed

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    Dr Free Gift, BOGO Buy X Get Y replied 2025-02-24
    Thank you for sharing your review! Please don't hesitate to reach out in the future.
  • Location: New Zealand - 3 months using the app
    Really great app, where so many others like it were problematic. I installed while we were running a promotion for 3 months. I will install it again next time we need it

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    Dr Free Gift, BOGO Buy X Get Y replied 2025-02-06
    We're happy to hear that the app is working well for your store. We look forward to working with you in the future and please don't hesitate to reach out if your have questions.
  • Location: United States - 28 days using the app
    The app developer was able to resolve an issue to my satisfaction and I appreciate the help they provided and I continue to use that app which is a nice app.

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    Dr Free Gift, BOGO Buy X Get Y replied 2025-01-09
    Thank you for updating your review and please don't hesitate to reach out to us when you need help in the future.
  • Location: United Arab Emirates - Over 1 year using the app
    Very affordable with fast and kind support. They helped me with the changes I needed, and the setup process was straightforward enough for me to manage. Truly money well spent every month!
    Dr Free Gift, BOGO Buy X Get Y replied
  • Location: Australia - 17 days using the app
    I am so far happy with how the app works. However, I have expected a bit more advanced features, and perhaps I should have checked before signing up for a subscription. 1. I don't like the fact that the app is creating a new product for the free gift instead of using the product that I already created in my shop. That means that I have this product 'twice', as an identical copy. If you plan to give out a lot of gifts, and you are on a Shopify plan with set amount of product, this could mean that you'll reach the maximum allowed products in your plan pretty quickly. 2. The app doesn't allow a setting that each customer receives a gift in his cart only once. This means - and in my eyes looks a bit unprofessional for a shop - that customers who are eligible for a free gift, might see this gift several times in their cart, when they come back for future purchases and the gift is still active but has already been 'given' to them before. This doesn't make sense especially in my case, selling digital products, where a download is only needed once. I have forwarded my feedback to the app owner and developers and hope, they are able to improve the app to make the gifting a bit more reasonable for the shop owner and more professional looking at the checkout for returning customers. All in all it seems to be a good app though, just not quite what I would have loved to see.

    Show Reply

    Dr Free Gift, BOGO Buy X Get Y replied 2024-12-11
    Thank you for sharing your feedback! While we may not be able to address the first request you mentioned, we’ve already conducted some research on the second one. Although it’s not currently in development, we’ll be sure to notify you as soon as it’s released.
  • Location: United States - Over 1 year using the app
    The Dr Free Gift is a great app. It is very easy to use and, more importantly, it increases sales! When we offer a free gift if a customer spends a certain amount we always show increased revenue. Customers want the free gifts and will spend extra to get them. This app is a must-have if you are in e-commerce. B. Fuller

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    Dr Free Gift, BOGO Buy X Get Y replied 2024-11-07
    Thank you for sharing your amazing review! We're happy that the app is working well on your shop, and please don't hesitate to reach out in the future.
  • Location: Canada - 1 day using the app
    Great app! Very easy to use. I had the app up and running with gifts within 20 minutes of installation.

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    Dr Free Gift, BOGO Buy X Get Y replied 2024-11-06
    Thank you for your wonderful review and please don't hesitate to reach out if you run into any issues!
  • Location: Denmark - 10 months using the app
    So far a great solution for us!

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    Dr Free Gift, BOGO Buy X Get Y replied 2024-11-05
    Thank you for sharing your review! We're looking forward to supporting your shop.
  • Location: United States - 3 months using the app
    Very simple to use but very effective APP with great informational displays. Plus Excellent and very responsive Customer Service!

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    Dr Free Gift, BOGO Buy X Get Y replied 2024-10-24
    Thank you for supporting our app with your review! We hope that the app will continue to drive value for your customers and we look forward to working with you in the future.
  • Location: United States - About 8 hours using the app
    So far so good. Customer support is amazing. I was confused with a few things but they walked me through all of it. Amazing support.

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    Dr Free Gift, BOGO Buy X Get Y replied 2024-10-23
    Thank you for sharing your review! It was a pleasure for us to assist you and please don't hesitate to reach out in the future.