App Overview
FreshCredit - Store Credit is a Shopify app designed to enhance customer loyalty by offering store credit as an alternative to traditional refunds or coupons. By simplifying the process of issuing and managing store credit, the app allows customers to continue shopping seamlessly while encouraging repeat purchases. Features include automated email and SMS notifications for credits, transaction records for accurate balance tracking, and a seamless checkout experience that integrates effortlessly into existing workflows. FreshCredit helps merchants turn one-time buyers into loyal customers by providing an intuitive solution that aligns with brand guidelines and fosters long-term customer retention.
Pros
- Simplified Refund Process: Replaces complex refund options (coupons, promo codes, refunds) with a straightforward store credit system, enhancing customer satisfaction.
- Increased Repeat Purchases: Encourages customers to make future purchases with their store credit, driving brand loyalty and repeat sales.
- Improved Customer Experience: Streamlines the store credit process, making it easier for customers to redeem and use their credits, resulting in a positive shopping experience.
- Outstanding Customer Support: Offers exceptional support, including prompt responses, personalized guidance, and quick resolution of issues, ensuring a smooth onboarding and seamless operation.
Cons
- Subscription limitations: Subscription tiers prevent users from offering store credit to all customers, despite having fewer customers than the allowed limit.
- Checkout malfunctions: Store credit fails to appear in customer accounts during checkout, causing confusion and inconvenience.
- Coupon incompatibility: Inability to use store credit and coupon codes simultaneously, hindering customer savings.
- Compatibility issues: Integration conflicts with tiered pricing apps, reducing their effectiveness.
Screenshots
Turn Returns Into Store Credit to Retain Potential Lost Revenue From Shoppers Who Already Purchased
Shoppers want options when purchasing. Give your customers the gift of store credit to continue shopping with your store once they find the perfect product after having to make a return. Solidify future purchases by making the store credit process as easy as possible. Refunds, coupons, promo codes - who are they? Simplify that mess with something that everyone understands - cash. Encourage shoppers to become repeat purchasers with their credit in tow and turn them into loyal fans of your brand.
Key Features
- Send email & SMS notifications with store credit information
- Records all transactions & keeps an accurate storewide credit balance
- Customers follow the existing checkout process with no interruptions
- Store Credit is customizable to match your brand guidelines & theme
- Incentive shoppers to return back to purchase increasing retention
FreshCredit ‑ Store Credit FAQs
No. FreshCredit ‑ Store Credit pricing starts at $15. For more details about FreshCredit ‑ Store Credit pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.