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Freshmarketer: Email & SMS

4.618 reviews

Multichannel marketing campaigns and customer journeys

Developed by Freshworks

About this app

Launched

2022-03-29

Developer

Freshworks

Privacy policy

View policy

App Overview

Freshmarketer is an all-in-one solution designed to enhance customer engagement across various platforms. It allows businesses to connect with customers through email, WhatsApp, SMS, chat, and social media, ensuring consistent interactions wherever they are. By syncing historical Shopify data, Freshmarketer helps you understand customer history better, enabling personalized communication. The app offers pre-built templates for creating effective multichannel marketing campaigns, streamlines social media management by automating posts on Instagram and Facebook, and consolidates customer inquiries into a single inbox for efficient handling. This comprehensive approach supports the creation of lasting customer relationships through seamless and context-aware interactions.

Screenshots

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Ecommerce Playbooks

Automate your campaigns across email, SMS, WhatsApp, and social to boost engagement and sales.

With Freshmarketer, you can engage with buyers wherever they are and provide consistent cross-channel experiences. Convert abandoned carts into sales with messages and offers via email, WhatsApp, SMS, and chat. Personalize your campaigns based on buyers’ interests and behavior to increase conversion rates. You can also resolve issues faster and support your customers with rich context in just one app. With your Shopify data in one place, we help you build long-lasting customer relationships.

Key Features

  • Engage with buyers across email, WhatsApp, SMS, chat, and social media
  • Sync all historical data from Shopify to contextually engage with customers
  • Choose from pre-built e-commerce templates for multichannel marketing campaigns
  • Automate social media posts on Instagram and Facebook to drive engagement
  • Bring customer queries from channels into one inbox for contextual support
Insights & Metrics
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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Freshmarketer: Email & SMS Shopify app.

Category Positions
Ranking of Freshmarketer: Email & SMS in best match categories of the Shopify App Store
NamePositionPage
Abandoned cart
135 / 314
29
6
1
Email marketing
140 / 380
25
6
1
Insight
AI-driven summary of Freshmarketer: Email & SMS category positioning

Market fluctuations observed across 2 mid-tier categories, with Abandoned cart slipping by 29 to reach #135.

Featured category

Abandoned cart

2 categories analyzed

Position

#135

29

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

No data

There is no data to display for this chart.

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Freshmarketer: Email & SMS FAQs

No. Freshmarketer: Email & SMS pricing starts at N/A. For more details about Freshmarketer: Email & SMS pricing, check here.