App Overview
FUGU is a Shopify app that helps merchants reduce fraud and payment issues by analyzing post-checkout behavior. It uses automated verifications like signatures and ID scans to evaluate risk, offers chargeback protection routing, provides insights for better payment efficiency, and ensures order fulfillment with its 'Promise To Pay' feature.
Screenshots
Safely accept orders you currently lose to fraud false declines (High Risk) and payment churn
FUGU Offers a Multi-Tier fraud protection, analysing customer behaviour after checkout, verifying customers, recording interactions, and alerting on fraud. Merchants can dynamically rout selected orders to chargeback protection plan or simply follow our risk recommendations. To minimize payment churn, FUGU also provides a Promise To Pay capability guaranteeing shipment for failed payments. Before rejecting an order, FUGU will continue and try to further identify your customer up until shipment
Key Features
- Risk Scoring - Analysing customer behaviour and safely shipping more orders
- Chargeback Guarantee - selectively routing orders to chargeback protection plan
- Automated Verifications (KYC) - Signatures, Selfie ID’s & Credit Card Scans
- Evidence Representment - ready to use log challenging unjustified disputes.
- Payment Efficiency Insights – driving conversion and minimizing churn
FUGU ‑ Every Payment Counts FAQs
Yes! Try FUGU ‑ Every Payment Counts free plan. For more details about FUGU ‑ Every Payment Counts pricing, check here.
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with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.