Konvo: AI Support & Marketing

5• 12 reviews

Automate Support requests and Marketing Campaigns via WhatsApp

Developed by Konvo AI

About this app

Launched

2024-03-22

App Overview

Konvo is an AI-powered platform designed for Shopify merchants to enhance customer engagement and streamline operations. It automates order management with live tracking and updates, offers AI-driven product recommendations to help customers find what they need, and runs automated marketing campaigns that engage more effectively than email. By integrating WhatsApp, LiveChat, and CRMs, Konvo unifies customer interactions to boost efficiency and drive growth.

Screenshots

1 / 3

Conversational AI for eCommerce. Automate support, boost sales & engage customers 24/7 with AI.

Locations, price rules

Key Features

Order Management: Live tracking, order edits & seamless shipping updates.
Product Recommendations: AI guides customers to the right product every time
Broadcasts & Flows: AI-powered campaigns & automations designed to engage.
Multichannel AI: Connect WhatsApp, LiveChat & CRMs to unify customer interaction

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Konvo: AI Support & Marketing Shopify app.

Category Positions

Ranking of Konvo: AI Support & Marketing in best match categories of the Shopify App Store

Name	Position	Page

Marketing - Other	46 / 300 3	2 1
Chat	175 / 834 11	8

Insight

AI-driven summary of Konvo: AI Support & Marketing category positioning

Market fluctuations observed across 2 mid-tier categories, with Chat climbing by 11 to reach #175.

Featured category

Chat

2 categories analyzed

Position

#175

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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No data

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