Order Score & Package Protect
All carrier shipping insurance and AI-driven risk intelligence
Developed by UPS Capital Insurance Agency Inc.
App Overview
InsureShield Package Protect offers a reliable solution for safeguarding shipments against loss, damage, and theft with flexible, pay-as-you-go coverage. Designed to integrate seamlessly with your Shopify store, this app allows you to set up custom rules based on order value, SKU, or location to protect specific shipments. Your customers can opt-in for protection during checkout, enhancing their shopping experience with fast claims resolution and prompt refunds or reorders. With 24/7 claim tracking and a user-friendly online portal for managing payments, InsureShield Package Protect helps you provide peace of mind while streamlining shipping protection and support.
Pros
- Fast and easy claims processing: Pays claims typically within days hence ensuring smooth and quick refunds.
- Automatic order coverage: Efficiently protects orders based on set preferences, saving time and effort.
- Peace of mind: Gives both sellers and customers assurance that their packages are protected against mishaps like damage, loss, or theft.
- Competitive coverage rates: Offers cost-effective insurance plans, providing excellent value for money.
Cons
- Substandard support: Lack of communication with customers, no response to emails and phone calls.
- Billing issues: Auto-billing even when the app is not in use, false charges based on inaccurate data.
- Incompatibility: Not suitable for orders processed by methods other than shipping, limited coverage for orders integrated from external sources.
- Hidden fees: Unexpected deductions from claim refunds, expenses beyond what is initially charged to customers.
Screenshots
Reduce fraud or insure shipments against order mishaps so you can grow your business without worry.
With AI-powered risk intelligence, identify and stop high-risk orders before they potentially become costly mistakes. Or activate shipping protection to cover lost, damaged, or stolen packages across all major carriers. You can even enable checkout protection to give your customers peace of mind that their order is protected. Choose the solution that fits your needs. Backed by UPS Capital®, a leader in commerce solutions.
Key Features
- Identify high-risk orders automatically with AI-driven risk scores
- Improve chargeback dispute resolution with automated chargeback appeal templates
- Invoice value shipping insurance for loss, damage, or porch-pirated theft
- Boost customer confidence by enabling checkout protection
- Both solutions are backed by UPS Capital with dedicated support
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Order Score & Package Protect FAQs
Yes! Try Order Score & Package Protect free plan. For more details about Order Score & Package Protect pricing, check here.
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with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.
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