iThink Logistics Reviews

What people think about this app?

Reviews of iThink Logistics reflect a mix of positive and negative experiences. Many users praise the company's intelligent courier recommendations, dedicated support, and reduced returns, which have helped boost their sales. Features such as same-day and next-day delivery, buyer intent, WhatsApp order confirmation, and express delivery are also highly valued. The dedicated account manager, real-time support, and easy-to-use interface are also appreciated. Notably, iThink Logistics offers a competitive pricing and wide coverage of over 29,000 domestic pincodes and 180+ countries. It also provides RTO management, low weight discrepancies, and quick refund of canceled shipments, which have contributed to positive customer experiences. However, some negative reviews raise concerns about weight discrepancies, lack of support in resolving lost shipments, and delayed remittances, which should be addressed to improve customer satisfaction.