Joy Subscription App, COD Form
177Subscription app & COD solution to scale recurring payments
177App Info
Pricing
Reviews (131)
Joy Subscription App, COD Form Reviews
What people think about this app?Many users find Joy to be user-friendly, easy to set up, and helpful for managing subscriptions. They particularly value the responsive and helpful customer support team. The app's key features include discounted subscription options, automatic billing, and a user-friendly portal for customers. One negative review mentioned the lack of some features, but positive reviews outweigh the negative in number and praise the app's ease of use and customer service. Overall, users appreciate Joy's efficiency, simplicity, and outstanding customer support.
Pros
- Streamlined Management: Consolidates subscriptions, subscribers, products, and discounts in one platform for effortless control.
- Enhanced Customer Experience: Empowers customers with convenient 1-click checkout widgets and a user-friendly portal for subscription management.
- Exceptional Customer Support: Offers responsive and tailored assistance to resolve queries and optimize app functionality.
- Seamless Integration: Quickly sets up subscriptions, utilizes intuitive interfaces, and adapts to custom themes to ensure effortless integration.
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- Location: AustraliaAudrey was great and fast to respond to my questions and assistance with configuration, very pleased.
- Location: Belgium - 1 day using the appTrès bon service client, rapide et efficace. Hana a pu répondre à mes attentes et me donner un bon coup de main pour ma boutique. Je recommande !
- Location: United States - 14 days using the appSo far I have very few complaints about this app, especially compared to the Shopify Subscriptions app. Currently there are a couple key features that I need for the service I use subscription apps for, mainly the ability for customers to choose their first billing date, and then the ability for customers to reschedule ALL future orders, and not just the next order for a subscription. The support team has told me they will be implementing those features sometime in the future, with a pretty quick response time to boot. Once these features are implemented, my 4 star will be changed to a 5 star. I had another issue as well that was caused by a weird interaction with another app, I reported it and they pretty quickly fixed that issue as well.
- Location: United Kingdom - 27 days using the appSupport has been brilliant in ensuring app is set up perfectly for my store and widget fits my theme.
- Location: United States - About 1 hour using the appReally user friendly and intuitive! The support staff is amazing - Abby helped me customize my page almost immediately and was able to answer my questions. Highly recommend!
- Location: United States - About 3 hours using the appThe Joy Subscription App is exceptionally user-friendly, making it seamless to set up subscription functionality for our online store in no time. The interface is intuitive, and the features cover everything we need for managing subscriptions. Hana provided prompt, professional, and detailed technical support, helping us customize the appearance to perfectly match our brand style. The whole experience exceeded our expectations. We are extremely satisfied and would highly recommend Joy to anyone looking for a reliable subscription solution!
- Location: Japan - About 12 hours using the appウィジェットの設定方法が分からなかった時に、チャットによるサポートをお願いしたらとてもスムーズに対応してくれて助かりました。 AbbyとAndrew（技術者）にはとても感謝しています。
- Location: France - 4 days using the app
- Location: Belgium - 13 days using the appFor the moment we're installing this app to our webshop, we got some great help from Audrey in the process. Thank you Audrey.
- Location: Australia - 28 days using the appThank you so much to Hanna, she assisted me with changing the subscription product widget to reflect my brand colours. I really appreciate this as it keeps my brand tone and personality across my entire website. It's important to love your website to reflect you and your business. So kind to help me and it was done so quickly.