App Overview
Klaviyo: Email Marketing & SMS is a comprehensive marketing solution designed to enhance customer engagement and drive sales for Shopify merchants. It offers AI-powered tools for personalized campaigns across email, SMS, and WhatsApp, ensuring timely and relevant messaging. With integrations over 350 apps, including Shopify, Klaviyo centralizes data for seamless automation and analytics. Features like omnichannel templates, real-time revenue tracking, and secure customer data handling make it an effective tool for optimizing marketing strategies and boosting ROI. Tailored for B2C businesses, Klaviyo provides a streamlined approach to modern marketing, helping merchants connect with customers more effectively.
Pros
- Advanced targeting and personalization: Allows for highly customized email campaigns tailored to specific customer segments.
- Comprehensive analytics and reporting: Provides detailed performance data to optimize email campaigns and track ROI.
- User-friendly interface and learning resources: Makes it easy to set up and manage email campaigns, even for beginners.
- Excellent customer support: Offers responsive and personalized assistance to help users resolve issues and get the most out of the platform.
Cons
- Expensive for stores with large lists: charges are higher than similar services.
- Poor customer service: limited hours, wait times, and lack of written support.
- Security concerns: unauthorized access to email addresses even while inactive.
- No refund policy: billing cannot be canceled and no refunds are given, even for unused services.
Screenshots

Grow smarter with AI-powered marketing and service automation for email marketing, SMS, and more.
Go beyond the basics with Klaviyo’s AI-first B2C CRM Built on Shopify’s commerce foundation, Klaviyo syncs Shopify data in milliseconds so every message and insight reflects what’s happening in your store right now. Unify data from 350+ integrations and boost performance with AI tools, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, and AI-powered service that turns browsers into buyers.
Key Features
- Unify and activate real-time data from Shopify and 350+ apps across the journey
- Use Marketing Agent to read your site and build launch-ready on-brand campaigns
- Create AI-powered segments and flow triggers using historical and real-time data
- Drive conversions with personalized email, SMS, WhatsApp, mobile push & pop-ups
- Turn service moments into shopping moments with Customer Hub and Customer Agent
Klaviyo: Email Marketing & SMS FAQs
Yes! Try Klaviyo: Email Marketing & SMS free plan. For more details about Klaviyo: Email Marketing & SMS pricing, check here.

Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.
