KYC | Know Your Customer

4.5• 21 reviews

Identify risky buyers and manage checkout options smarter

Developed by H3 Technologies

Information Pricing Reviews21

About this app

Launched

2025-06-20

Screenshots

1 / 4

Identify risky customers, reduce return rates, and manage orders smarter with customer insights.

Know Your Customer analyzes customer behavior to help you reduce returns and improve order quality. It tracks return history, calculates return ratios, and automatically tags customers with frequent returns. For Shopify Plus merchants, the app can disable Cash on Delivery (COD) at checkout for customers with repeated return patterns. Make informed fulfillment decisions and safeguard your profits.

Key Features

Track customer return behavior and calculate return order ratios easily.
Auto-tag risky customers based on return thresholds for quick review.
Disable COD at checkout for repeat returners (Shopify Plus only).

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the KYC | Know Your Customer Shopify app.

Category Positions

Ranking of KYC | Know Your Customer in best match categories of the Shopify App Store

Name	Position	Page

Analytics	105 / 1228 26	5 1
Orders - Other	36 / 374 10	2
Orders	320 / 483 4	14

Insight

AI-driven summary of KYC | Know Your Customer category positioning

Market fluctuations observed across 3 mid-tier categories, with Analytics climbing by 26 to reach #105.

Featured category

Analytics

3 categories analyzed

Position

#105

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

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Category Popular Positional Changes

Weekly rank trend in popular categories — markers highlight app updates.

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