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Identify risky customers, reduce return rates, and manage orders smarter with customer insights.
Know Your Customer analyzes customer behavior to help you reduce returns and improve order quality. It tracks return history, calculates return ratios, and automatically tags customers with frequent returns. For Shopify Plus merchants, the app can disable Cash on Delivery (COD) at checkout for customers with repeated return patterns. Make informed fulfillment decisions and safeguard your profits.
Key Features
- Track customer return behavior and calculate return order ratios easily.
- Auto-tag risky customers based on return thresholds for quick review.
- Disable COD at checkout for repeat returners (Shopify Plus only).
KYC | Know Your Customer FAQs
No. KYC | Know Your Customer pricing starts at $10. For more details about KYC | Know Your Customer pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.