Kommo: AI‑powered WhatsApp CRM

3.3• 9 reviews

Easy-to-use, messenger-based CRM system

Developed by Kommo

About this app

Launched

2023-09-15

App Overview

Kommo is an AI-powered CRM tool designed to help small businesses streamline their sales and customer service through messenger platforms like WhatsApp and Instagram, integrated with Shopify. It offers a unified inbox, chatbot builder, and sales pipeline to manage Shopify orders effectively. The app includes features such as complete client profiles, tools for automating sales and communication, and a website chat button for Shopify stores. Kommo's AI Agent assists with customer inquiries regarding shipping, products, payments, and policies, manages inventory, provides personalized recommendations, and offers 24/7 support, all while boosting efficiency and enhancing customer service.

Screenshots

1 / 3

Track client progress and nurture leads using our CRM tools

Build client relationships on AI-powered WhatsApp CRM to grow your business

Kommo is a messenger-based CRM with a powerful AI Agent designed to boost sales for small businesses. Integrated with Shopify, WhatsApp, Instagram, and more, it features a unified inbox, chatbot builder, WhatsApp widget, and sales pipeline. Kommo's AI Agent handles customer inquiries, manages inventory, gives personalized recommendations, and provides 24/7 support—automating sales and service effortlessly.

Key Features

Nurture and manage your Shopify orders effectively with Kommo's sales pipeline.
Complete client info in lead profiles: contacts, tasks, notes, chats, & calls.
Automate sales and communication with tools like Salesbot, AI agent & more.
Add a website chat button to your Shopify store.
Activate an AI agent for inquiries on shipping, products, payments, & policies.

Insights & Metrics

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Date Range

Analytics

In our report, LetsMetrix will cover the following analytics on usage of the Kommo: AI‑powered WhatsApp CRM Shopify app.

Category Positions

Ranking of Kommo: AI‑powered WhatsApp CRM in best match categories of the Shopify App Store

Name	Position	Page

Chat

104 / 834

Insight

AI-driven summary of Kommo: AI‑powered WhatsApp CRM category positioning

Market fluctuations observed across 1 mid-tier categories, with Chat slipping by 21 to reach #104.

Featured category

Chat

1 category analyzed

Position

#104

Category Positional Changes

Weekly rank trend in best-match categories — markers highlight app updates.

Hide Data

No data

There is no data to display for this chart.

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