App Overview
LimeChat enhances your Shopify store’s customer experience by combining AI-driven WhatsApp support with comprehensive CRM tools. It automates interactions using GPT-powered chatbots, enabling seamless communication across platforms like email, Facebook, Instagram, and calls. The app also offers detailed analytics to track performance metrics such as return on ad spend (RoAS), conversions, customer satisfaction (CSAT), and Net Promoter Score (NPS). Additionally, LimeChat supports direct selling on WhatsApp with features like product catalogs, checkouts, and consultative journeys, while its marketing capabilities allow for personalized campaigns, abandoned cart recovery, and custom audience segmentation.
Pros
- Enhanced customer engagement: Automates WhatsApp marketing and sales through personalized messages, abandoned checkout notifications, and customer journeys.
- Scaled support operations: Leverages GPT chatbots to handle customer inquiries without increasing support staff, providing 24/7 assistance.
- Improved customer satisfaction: Offers dedicated WhatsApp experts and complies with strict security standards (GDPR, SOC2, ISO27001), ensuring data protection and privacy.
- Increased efficiency: Streamlines customer service management, automates WhatsApp retention campaigns, and provides a complete suite for WhatsApp commerce.
Screenshots

Deliver Exceptional Support and Increase Retention with AI-Powered WhatsApp
LimeChat empowers brands with AI-powered WhatsApp support. It automates customer interactions with GPT-driven chatbots for seamless, scalable, human-like assistance. This enhances satisfaction and retention. LimeChat’s marketing tools drive repeat revenue through broadcasts, journeys, and direct selling. With spam-free marketing and dedicated experts, we ensure impactful results.
Key Features
- GPT-Powered Support: Chatbots for amazing automation and experience
- Complete CRM: Enable your agents with AI across WhatsApp, Email, FB, IG and Call
- AI-Powered Analytics into WhatsApp RoAS, Conversions, CSAT, and NPS
- WhatsApp Selling: Consultative Journeys, Catalogs, FAQs and Checkout on WhatsApp
- 2-way WhatsApp Marketing: Abandoned Carts, Build-Your-Own Journeys & Segments
LimeChat: WhatsApp Support+AI FAQs
No. LimeChat: WhatsApp Support+AI pricing starts at $199. For more details about LimeChat: WhatsApp Support+AI pricing, check here.

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Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.
