App Overview
Mercuri: SMS, WhatsApp & AI is a powerful tool designed to streamline customer communication and automate essential e-commerce tasks for Shopify businesses. It integrates SMS and WhatsApp into one unified chat interface, enabling seamless messaging with customers. The app leverages AI to drive personalized conversations for sales, support, and cart recovery while automating order and shipping alerts. Marketers can run targeted campaigns directly through the platform, recover abandoned carts by sending direct checkout links via SMS or WhatsApp, and use pre-built templates to set up messages quickly without coding. With its shared inbox feature, teams can collaborate efficiently on customer interactions, ensuring a cohesive and responsive experience for shoppers.
Screenshots

2-way SMS Marketing app & WhatsApp integration to boost sales & recover abandoned carts
Engage customers with two-way SMS Marketing and WhatsApp campaigns, run highly targeted promotional campaigns integrated with Shopify Segments. Our Conversational AI Agents provide 24/7 support, recommend products, and handle sales queries, delivering a personalized, human-like experience. Easily send SMS Alerts or WhatsApp messages for order and shipping alerts. The platform is simple and easy to use, surpassing competitors like SMSBump, Klaviyo, and Mailchimp.
Key Features
- Marketing: Run targeted SMS & WA campaigns for seasonal sales
- Inbox: Offer fast support with two-way conversations in SMS and WA
- Cart Recovery: Recover abandoned carts with checkout links via SMS or WA
- AI: Use AI Agents to answer questions instantly, even outside business hours
- Notifications: Send order and shipping alerts automatically
SMS Marketing & AI ‑ Mercuri FAQs
Yes! Try SMS Marketing & AI ‑ Mercuri free plan. For more details about SMS Marketing & AI ‑ Mercuri pricing, check here.

Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.
