MIDA: Heatmap, Replay Checkout Reviews

What people think about this app?

Overall, users praise MIDA's effectiveness in tracking customer behavior, providing valuable insights to optimize website performance. The heatmap and session recordings are particularly appreciated for understanding visitor journeys. The free plan is highly sufficient, offering access to essential data. Customer service is exceptional, providing prompt and efficient support. However, negative reviews highlight the app's inability to handle high traffic, occasional internal errors, and lack of features in the free plan. Additionally, some users face challenges in accessing certain sections after unsubscribing.