WhatsApp & Helpdesk ‑ MyAlice
Centralize every order, every conversation, even social DMs.
Developed by Alice Labs Pte. Ltd.
App Overview
MyAlice is a customer service platform tailored for Shopify merchants, enabling efficient management of customer interactions across multiple channels like WhatsApp, Instagram, Facebook, and more. By consolidating messages from various sources into a single feed, businesses can prioritize communications effectively, convert inquiries into sales, and enhance customer retention. The app offers features such as live chat widgets, order management directly within the platform, personalized broadcast campaigns via WhatsApp, and tools to recover abandoned carts. Designed for seamless migration from other platforms, MyAlice streamlines operations, helping merchants increase conversions and streamline their customer service processes.
Screenshots
Increase sales through WhatsApp & other DMs. Send campaigns and automate order-related notifications
Your customers are on WhatsApp, Instagram, FB, Line, Telegram, Viber, and other messaging channels. So when they’re looking to buy, and they message you, they’re at their moment of highest intent. How are you converting those to orders? Convert those shoppers, and retain them longer, with MyAlice — the sales-focused customer service platform for growing eCommerce merchants. Easily migrate from Gorgias, Zendesk, Freshdesk, Reamaze, Tidio, Richpanel, Wati, Zoko, DelightChat, and SuperLemon.
Key Features
- Live chat and social channel widget for customer support and increase sales.
- Prioritize WhatsApp, email, chat, and social comments/DMs in one feed.
- View, edit, and cancel Shopify orders without leaving the MyAlice customer view.
- Send personalized WhatsApp broadcast campaigns to your customer lists.
- Use WhatsApp to recover abandoned carts, automate checkout reminders, and more.
WhatsApp & Helpdesk ‑ MyAlice FAQs
No. WhatsApp & Helpdesk ‑ MyAlice pricing starts at $60. For more details about WhatsApp & Helpdesk ‑ MyAlice pricing, check here.
Get in Touch
with us
Whether you need more information on how LetsMetrix can help enhance your Shopify experience, or require technical support, don't hesitate to contact us. We're available 24/7 via email, phone, or live chat to ensure you have all the assistance you need.